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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Ordered 2 separate items now with AT and both were received in a very fast shipping time. They were good about checking in everyday to see if I'd received my product and if there was anything they could do to help.
I haven't received my order yet but my experience has been great.
Headache rack is what we were looking for but we did not know we had to buy the installation kit separately. Had to order it direct from the manufacturer.
Ordered an intake and on the day it was supposed to arrive, I ordered an exhaust system. Then I checked on the intake and it had not even shipped yet! Had I known that I probably wouldn't have ordered the exhaust! On a good note, the intake did ship and showed up on the same day as the exhaust. So at least I got to do both things to my truck at one time.
Well my air intake is suppose to be here today, Just looked at progress and it hasn't even shipped yet! IF I'd of known that, I sure as hell wouldn't have ordered an exhaust system last night! Do I have to wait a month for that?
Everything went smooth. I just needed to return one item because I ordered it wrong.
I ordered the PPE dual exhaust cat back system although there were no instructions on how to install it I have done similar systems to this was not very difficult everything arrived package nicely quick shipment quality product truck sounds great now over stock exhaust
No problems with product, and it arrived earlier than expected.
Item arrived on time. Installed in an hour and looks great. Hoping these steps hold up against the elements over time.
No collar clamp, screw providing everything needed and I've been fiddle F€£ing this thing for 6 hours the $h!t doesn't fit like the site says, the parts that won't connect no matter what I do are in the pics
Ordered my husbands birthday gift. It was fast and easy transaction. Shipment was quick and no issues at all.
Customer service worked hard to try to find the exact part I needed
Everything has been high quality great parts. Came as advertised with quick shipping.
Found what I needed at a reasonable price. Quick shipping too!
Arrived on time when they predicted it get here I still haven't put it on yet, but I will put them on soon. Hopefully, they'll work.
Very easy to find parts that match my vehicle, I was offered a coupon code for free shipping but it must have expired the next day because it did not work when I checked out.
Spare Tire Carrier, looks very strong, can't wait to install it!
Very good, best price very good price, no problem fit my truck
The running boards are extremely nice. Easy to install and look fantastic. Exactly what we needed to complete the sharp look on the truck.
Thank you and I highly recommend American Trucks
Awesome product, every hole lined up correct. Highly recommend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members