Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy installation and great quality! I would highly recommend this product to anyone wanting to add some style to their vehicle.
It is not what I order. My order was a grill for a dodge 1500 ram 2012
Great job finding my items for my truck they had alot of parts that other stores don't have
Got an OSC OIL SEPARATOR from you guys on the advice of a friend. Easy install after watching you tube instructions. Also bought yellow lens fog lights but haven't installed them yet. I have a 2016 police tahoe that I would like to keep for awhile.
I thought the site was very easy to navigate. Items I was looking for were found with ease. I have had Rough Country fender flares before and find the quality and fitment excellent.
I ordered my equipment on Friday 12-20-24, I have already been asked to give you a review twice on your products, I haven't received anything yet!
Quality is good, you guys ship fast... have no complaints... I $#*!ing hate surveys
In an urgent manner and completely unexpected I needed to find a better quality set of wheels spacers for my 2014 Raptor to accommodate new wheels that were purchased elsewhere. Not only did they have more than one level of quality parts available, it was packed and ready to ship the same day i placed the order, helping me get my work truck back on the road and making me money.
Nothing to report as of yet have not installed as of yet. Will have to se If it works.
Bought a 5star x4 tuner with 3 custom tunes for my 5.4 triton f150. The device arrived fast and the american muscle tuning team gone above and beyond to answer all of my tuning questions even saying i can call during install and theyll have a tech walk me through it all. Very cool dudes when we talk 10/10
Got the exhaust system I wanted and it's awesome. Shipping was a week late
Very pleasant the tech was very knowledgeable and helpful.
Great price and super fast shipping
Parts fit perfectly and high quality
Haven't been able to install but all looks good and we're packaged well
Like shopping on her for my truck I like that you show the product on the truck to see what it will look like. Thank you
I knew I wanted the PPE brand, Am. truck had it and boom! I'm done👍
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.


Hello Claude,
Thank you for taking my call this morning, I'm glad we got everything taken care of for your return. If you need anything else do not hesitate to reach out to me.
Thanks,
Desiree
(888) 235-0073 x1320