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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Ordered side steps and a retractable bed cover for my new Ram 2500, both arrived several days early and were in perfect condition! Install was as flawless as the ordering process!
I have been very happy with American Trucks… super quick turn around on parts. Usually ships that day. Haven't had an issue yet but their proactive approach makes me confident that they will accommodate me IF or WHEN a problem might come up
Thankful that American Trucks had the parts I needed in a short timeframe and was looking forward to getting installed on my 2023 Ram Power Wagon!
Easy site to navigate in good quality parts arrives on time shipped in good packaging material no damage to anything
Appreciate the quick chat assistance and helpful info from Logan, Happy to do business with you again!
Quick shipping
Item is good quality and Easy installation.
Would recommend them!
Mark 716
If you don't sand down the ring of the filter than it will slide off I used 150 grit sandpaper and it doesn't budge
Ordered a set of GoRhino RB20 for my 2024 Ram 3500. Shipped quickly and arrived in a few days. I have to complete the install but so far very happy with the service and product.
Nathan was extremely helpful and knowledgeable. He helped across the entire process and gave me a really good price. He really cares about customers and their satisfaction
Too cold to install in January outside but received in good condition. Thank you.
Within 5 days from when we placed our order the products arrived!
Fast service, still have not had time to attempt install and test the product
I was looking for a way to pep up my gas pedal without spending a fortune on a tuning kit. The C&L Throttle Controller was the answer. My 2019 F150 already had different modes of driving to choose from, but even the Sport mode was sluggish at the take off. The throttle controller brought the gas pedal to life. And it also comes with several modes to chose from, along with sensitivity levels for each mode. It's like being able to tune my truck for the meager price of $100. How impressive is it? Let's just say I won't use the Race mode unless I'm running a quarter mile!
Great price, prompt shipping and quality product. Clear instructions for simple install. Thanks for making it easy.
The experience was smooth. I reached out through then chat and a sales rep called me back very quick. He helped me make the decision to buy and the item was delivered as planned and scheduled. All good!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members