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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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It was a good experience. Part arrived promptly. I will be using you again.
Quick shipping, install was fairly easy, wired the lights to my clearance lights modifying the included harness.
So far so good. No complaints here. Still waiting for my order I just placed.
First time purchasing something from your company and very impressed with how easy it was and how I felt knowing I was buying something that actually fit my truck. I most likely will be making another purchase through you really soon!
Exceeded my expectations quality and fit and finish perfect will only order from american trucks in the futur
I ordered the wrong parts for my 2021 ram 1500 classic warlock
Very easy to find what I was looking for along with answered all my questions with extreme detail.
Haven't received my order yet,but great service,helpful agents quick check out
Product showed up earlier than expected over all great experience and well packed
Very fast delivery great quality in the product that I ordered would definitely recommend this company and I would definitely be ordering more products in the future
Took my order… charge card info… days later… it's out of stock… by email! Lol…well tough luck. We will keep your info and if it ever comes back in stock… we will decide to send it then. Not great service to me. Wasn't going to say anything… but you keep bugging me for a review. Your bad 🤷🏼
This rear bumper gives my ram a more aggressive look. However, the only problem would be the fitment of the trailer connector. It does not seem to latch on. Every time I drive the truck it becomes loose and comes off. If that wasn't a problem then this would definitely be a 5/5.
This was my first time ever using this website. I found it insanely easy to navigate and the deals that get posted are incredible. I had zero issues with finding the items I needed and getting the notice of direct fit to my truck is nice too. I have not, at this time, received my order since I just made the order a couple days ago, but it is currently in route. I am very pleased with the way this site functions.
You're sending out surveys before the item was received, every time I discard your email, you send another.
I ordered a builtright stubby antenna and red rock center console organizer for a 21 f150 and was sent an antenna and custom tuner for a mustang. I am actively trying to return the wrong items for what I actually ordered
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Daniel,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly