Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of AmericanMuscle

AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
How would you rate AmericanMuscle?
grey stargrey stargrey stargrey stargrey star

AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

Instant Feedback

35,302 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Share Review
Report Review

GT 350/500 Spoiler
October 15, 2024

Shipping was fast, easy install, looks great. Build quality seems to be done well. Highly recommended!

Date of experience: October 4, 2024
California
1 review
0 helpful votes
Follow Cynthia H.
Unfollow Cynthia H.
Share Review
Report Review

Alternator
October 15, 2024

I purchased an alternator for my 2002 Ford Mustang GT Convertible and I am happy with it. The mechanics in the shop installed it in less than 15 minutes

Date of experience: October 4, 2024
Tennessee
1 review
0 helpful votes
Follow Hannah Q.
Unfollow Hannah Q.
Share Review
Report Review

Disappointed
October 15, 2024

I bought the carbon fiber hood vent.which was a waste & have to return. I did not realize it was just a sticker for the amount of money I had to pay. I order the ACTUAL hood vent piece on another site for only $80 more. I also bought the carbon fiber mirror covers.definite rip off. You can see on both inner sides of the mirrors where the cover doesn't fit the whole mirrors, white of my vehicle is showing through.

Date of experience: October 4, 2024
Arizona
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Easy and Fast
October 14, 2024

Unlike my vehicle prior to receiving this order, my experience with American Muscle was easy to process and my order was delivered quickly

Date of experience: October 4, 2024
California
1 review
0 helpful votes
Follow Jodan H.
Unfollow Jodan H.
Share Review
Report Review

Great service
October 14, 2024

Honestly, didn't expect the good service. Fast and efficient. Someone even called me to confirm my order. Rare now days.A++ for me...

Date of experience: October 4, 2024
Georgia
1 review
0 helpful votes
Follow Ivey Q.
Unfollow Ivey Q.
Share Review
Report Review

New Rims.
October 14, 2024

I always have a great experience with American Muscle. The provide quality products are a reasonable cost. They do a great job making sure the items shipped are packed very well to prevent any damaging. Overall, this will be my second set of Rims purchased from American Muscle.

Date of experience: October 4, 2024
Wisconsin
1 review
0 helpful votes
Follow Stephen O.
Unfollow Stephen O.
Share Review
Report Review

Quick shipping and good prices.
October 14, 2024

Wheels I ordered came in 3 days and delivered on a Sunday which I didn't expect. The rest of the order came a couple days later. Only complaint I would have is the Mach 1 grill delete part came with one end sticking out of the box. It wasn't damaged luckily. The box looked like the shippers threw it around like a football.

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
Follow David Q.
Unfollow David Q.
Share Review
Report Review

Came in time
October 14, 2024

I received and have no complaints I couldn't just buy a clutch had to upgrade it

Date of experience: October 4, 2024
Canada
1 review
0 helpful votes
Follow Philip D.
Unfollow Philip D.
Share Review
Report Review

2006 mustang
October 14, 2024

Fast delivery, easy purchase and everything I needed. The help was there if needed.

Date of experience: October 4, 2024
New York
1 review
0 helpful votes
Follow Jaileen Q.
Unfollow Jaileen Q.
Share Review
Report Review

.american muscle
October 14, 2024

I received my order extremely quick. Im still in the process of an exchange

Date of experience: October 3, 2024
Washington
1 review
0 helpful votes
Follow Efrain G.
Unfollow Efrain G.
Share Review
Report Review

Great
October 14, 2024

Great! Maybe more discrete boxes or outer boxes without branded tape so it doesn't look like an expensive car part sitting on my porch. No issues at all though, will shop again.

Date of experience: October 3, 2024
Missouri
1 review
0 helpful votes
Follow Kristina V.
Unfollow Kristina V.
Share Review
Report Review

Amazing
October 13, 2024

It was fast and easy to find what i needed. Just waiting on my items which should arrive soon.

Date of experience: October 3, 2024
California
1 review
0 helpful votes
Follow Jan D.
Unfollow Jan D.
Share Review
Report Review

Great as always
October 13, 2024

I trust AM for my mods. They're always willing to work with you.

Date of experience: October 3, 2024
District of Columbia
1 review
0 helpful votes
Follow tobi G.
Unfollow tobi G.
Share Review
Report Review

Great
October 13, 2024

Product fits great as it said and looks awesome 10/10 had no problems installing definitely a great buy

Date of experience: October 3, 2024
Canada
1 review
0 helpful votes
Follow Tim E.
Unfollow Tim E.
Share Review
Report Review

Many orders
October 13, 2024

I bought my '07 GT new. I have ordered numerous parts from American Muscle both cosmetic and functional. The parts purchased and related service has been excellent on every occasion.

Date of experience: October 2, 2024
New York
1 review
0 helpful votes
Follow marion N.
Unfollow marion N.
Share Review
Report Review

I have ordered multiple things from you guys.
I've paid for expedited two day shipping twice.
You got me the first time, and didn't get the package to me in the two days specified, and that I paid extra for. I thought this may have just been a fluke, so you got me again. I paid seventy eight dollars for expedited shipping. You specified, when I bought depart, it would be here in two days on a tuesday. 78 dollars down the drain. You should give me a refund for the two times the that i've paid for expediting shipping and not got it on time. I'm disgusted.By the way, you handle your website and lie to people about when you can get parts to them.

Date of experience: October 2, 2024
Indiana
1 review
0 helpful votes
Follow Norman S.
Unfollow Norman S.
Share Review
Report Review

Value
October 13, 2024

Wheels and tires are beautiful. Exactly what I was looking for.

Date of experience: October 2, 2024
California
3 reviews
0 helpful votes
Follow Stephen K.
Unfollow Stephen K.
Share Review
Report Review

All over the place
October 13, 2024

Order took forever to get to me it moved all over the place before it got to me. Said it had an exception on it whatever that is. Anyway it arrived finally and it was probably a FedEx issue.

Date of experience: October 2, 2024
Connecticut
1 review
0 helpful votes
Follow Jeffrey T.
Unfollow Jeffrey T.
Share Review
Report Review

Excellence
October 12, 2024
Updated review

Fast Attentive Great customer service

Received my package. Received a delivery notification. Fast shipping.

Date of experience: October 2, 2024

Quick easy hassle free transaction
July 16, 2024
Previous review

Quick easy hassle free transaction

Date of experience: July 5, 2024
Ohio
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Excellent service
October 12, 2024

Great product fast delivery I would buy again I do wish they had this filter in stock much sooner

Date of experience: October 2, 2024