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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Shipping was fast, easy install, looks great. Build quality seems to be done well. Highly recommended!
I purchased an alternator for my 2002 Ford Mustang GT Convertible and I am happy with it. The mechanics in the shop installed it in less than 15 minutes
I bought the carbon fiber hood vent.which was a waste & have to return. I did not realize it was just a sticker for the amount of money I had to pay. I order the ACTUAL hood vent piece on another site for only $80 more. I also bought the carbon fiber mirror covers.definite rip off. You can see on both inner sides of the mirrors where the cover doesn't fit the whole mirrors, white of my vehicle is showing through.
Unlike my vehicle prior to receiving this order, my experience with American Muscle was easy to process and my order was delivered quickly
Honestly, didn't expect the good service. Fast and efficient. Someone even called me to confirm my order. Rare now days.A++ for me...
I always have a great experience with American Muscle. The provide quality products are a reasonable cost. They do a great job making sure the items shipped are packed very well to prevent any damaging. Overall, this will be my second set of Rims purchased from American Muscle.
Wheels I ordered came in 3 days and delivered on a Sunday which I didn't expect. The rest of the order came a couple days later. Only complaint I would have is the Mach 1 grill delete part came with one end sticking out of the box. It wasn't damaged luckily. The box looked like the shippers threw it around like a football.
I received and have no complaints I couldn't just buy a clutch had to upgrade it
Fast delivery, easy purchase and everything I needed. The help was there if needed.
I received my order extremely quick. Im still in the process of an exchange
Great! Maybe more discrete boxes or outer boxes without branded tape so it doesn't look like an expensive car part sitting on my porch. No issues at all though, will shop again.
It was fast and easy to find what i needed. Just waiting on my items which should arrive soon.
I bought my '07 GT new. I have ordered numerous parts from American Muscle both cosmetic and functional. The parts purchased and related service has been excellent on every occasion.
I have ordered multiple things from you guys.
I've paid for expedited two day shipping twice.
You got me the first time, and didn't get the package to me in the two days specified, and that I paid extra for. I thought this may have just been a fluke, so you got me again. I paid seventy eight dollars for expedited shipping. You specified, when I bought depart, it would be here in two days on a tuesday. 78 dollars down the drain. You should give me a refund for the two times the that i've paid for expediting shipping and not got it on time. I'm disgusted.By the way, you handle your website and lie to people about when you can get parts to them.
Order took forever to get to me it moved all over the place before it got to me. Said it had an exception on it whatever that is. Anyway it arrived finally and it was probably a FedEx issue.
Fast Attentive Great customer service
Received my package. Received a delivery notification. Fast shipping.
Great product fast delivery I would buy again I do wish they had this filter in stock much sooner
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.

