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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 6 days

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35,302 reviews

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California
1 review
0 helpful votes
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Inconvenient
October 22, 2024

I ordered suspension kit for repair on my daily commute car. I didn't want to drive it until the needed repair was made. I had scheduled ahead of time my repair for Sunday given the parts would arrive the Friday before. I got sent the wrong parts from AmericanMuscle. So my car is still out of order. Not just that but the refund process takes so long meaning I have to wait for my refund to process from American Muscle. 1 week to process refund and one week to place and have my new parts delivered. Two weeks of waiting added to the whole process.

Date of experience: October 10, 2024
Virginia
1 review
0 helpful votes
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Window Rain/ Wind Deflectors
October 22, 2024
Updated review

Delivery time was on point, and the quality of the packaging was great! And the material is very strong and durable, only downside I see is I wish the tape was more sticky, doesn't seem to be staying inside the window track despite how clean I got them, either way I'm very pleased!

Date of experience: October 10, 2024

Easy, smooth, fast!
April 1, 2024
Previous review

Easy, smooth, fast!

Date of experience: March 22, 2024
Iowa
1 review
0 helpful votes
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Great service
October 22, 2024

Everything was as expected. No complaints. Received in timely matter.

Date of experience: October 9, 2024
Virginia
1 review
0 helpful votes
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Went with the Granatelli MAF and we'll see how it performs…have not installed it yet. Very expensive relatively speaking so it better be worth it!

Date of experience: October 9, 2024
California
1 review
0 helpful votes
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GT to Mach I
October 22, 2024

I have been searching for parts for my mustang that put me in the poor house. The prices were surprisingly good, what would take me years has been only months for my restomod.

Date of experience: October 9, 2024
Utah
1 review
0 helpful votes
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Extra parts
October 22, 2024

Don't like engine running at 210° just too hot, to be running around 180 to be normal. Should be easy fix to change thermostat.

Date of experience: October 9, 2024
Florida
1 review
0 helpful votes
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Great service and great receiving your items on a timely manner.

Date of experience: October 9, 2024
Iowa
1 review
0 helpful votes
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Part was for a 80s/90s mustang smog pump eliminator bracket pulley, I used on a 90s 4.9 straight six and worked perfectly. My smog pump blew up inside and I had to cheat with a shorter belt to bypass it so I could still drive my daily. By doing so it didn't at first but shortly after running it for a while past 2500 rpm I would get a bad belt squealing. After taking my smog pump off and replacing it with this eliminator bracket my truck is back to running normal and no more belt squeal. Also part shown was a fancy billet aluminum one, part received was a cast aluminum one. Just had my hopes up, part worked fine so I'm not too mad. For others doing this for a 4.9, the bottom bolt is different and you are gonna have to get a different one. Pulley is slightly smaller than the stock 4.9 but the regular belt will fit. So far have put a week on it and have zero issues.

Date of experience: October 9, 2024
Canada
1 review
0 helpful votes
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Front Brake Pads
October 22, 2024

It was great experience ordering items from AM, like always!

Thank you!

Date of experience: October 9, 2024
Ohio
1 review
0 helpful votes
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Vinyl decal for 2015 mustang gt
October 22, 2024

Always like ordering from American Muscle, The decal looks amazing, the only thing I would change on your end would be to roll up the decal and not fold it when shipping. Got all the creases out but it was a pain.

Date of experience: October 9, 2024
Massachusetts
1 review
0 helpful votes
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The Look
October 22, 2024

I love The Look of of the contrast between the light silver color of the car and the dark color of the name of the model MUSTANG on the rear bumper

Date of experience: October 9, 2024
Louisiana
1 review
0 helpful votes
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Great
October 22, 2024

Greats bshshshshshsjshhshshshsnshshsnsnszhshshshshshshs

Date of experience: October 9, 2024
South Carolina
1 review
0 helpful votes
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Nice improvement!
October 22, 2024
Updated review

These C&L axle backs are a nice improvement, but doesn't seem to be as loud as they sound on the sound clip video.

Date of experience: October 9, 2024

AM is the best!
February 22, 2024
Previous review

AM is the best!

Date of experience: February 22, 2024
Mississippi
1 review
0 helpful votes
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Excellent and Fast!
October 22, 2024

Product was great and what impressed me the most was the shipping. Came faster than expected. Very satisfied. :)

Date of experience: October 8, 2024
Louisiana
1 review
0 helpful votes
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Process
October 22, 2024

Your website was very detailed and processing was amazing! Appreciate your site and will Definitely order more items!

Date of experience: October 8, 2024
Colorado
1 review
0 helpful votes
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Mustang power
October 22, 2024

Placing my order was easy. Taking care of it and I'm happy with the process.

Date of experience: October 8, 2024
Texas
1 review
0 helpful votes
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Buen servicio
October 18, 2024

Pedir las piezas aquí es confiable y rápido, el producto llegó tal como se describe.

Date of experience: October 8, 2024
California
1 review
0 helpful votes
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Bought great wheels for a great price, ready to go and I am very happy.

Date of experience: October 8, 2024
Maryland
1 review
0 helpful votes
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Outstanding
October 18, 2024

Always fast and efficient great service great quality likely to recommend.

Date of experience: October 8, 2024
California
1 review
0 helpful votes
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Need better cancel system
October 18, 2024
Updated review

Tried canceling the order before it was processed to delivery but couldn't cancel because I needed to send photos of package. How can a customer have photos of a package that hasn't been shipped or delivered to the address? I decided to just move forward with the order and keep it incase I might need it in the future.

Date of experience: October 7, 2024

Canceled order
October 12, 2024
Previous review

Tried canceling order before it was shipped I had to provide pictures. The product was not processed yet. Nor shipped. I was denied return

Date of experience: October 1, 2024