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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Everything I have purchased in the past from American muscle has been great. However, I am disappointed in these exhaust tips. I waited for months for these to be available, just to be disappointed. I doubt its your companies fault, but wanted to voice my concern. See photos below of chipped paint, straight out of the box.
Thanks
I was shopping for some new parts. I can rely on any quality of any product on here.
Not good was sent email stating EVERYTHING I order was not in stick and 12 plus week before I can expect shipment. So will go to a competitors of yours. NOT ACCEPTABLE
Excellent quality, perfect fit, fast shipping - highly recommend
My experience with American Muscle has all been positive. With awesome customer service.
Website is very well organized, searching for parts is extremely easy. Tons of reviews, tech advice and videos are great. These assist beginners as well as pros
So far the parts have been of good to exceptional but the prices are a bit high. I wish there was more opportunity for percentage off or coupons of some sort
Good, all the buttons worked, they didn't steal my money, I don't really know what else to say I just need 50 characters
Easy to find what I'm looking for and decent prices. Love how it's got all information and what the product looks like on my car
Would love to give a full review but my order never got to the shipping process. Got a call from customer service stating it was on a security lock and to verify all my information. Tried telling me I had to call my bank to confirm what my billing address was. Then told me that their system wouldnt let them ship because the billing and delivery addresses were too far away from each other. Whatever system they run their sales on needs to go because this is the only time Ive EVER had this issue buying online, even when living overseas. Very disappointed.
Everything I have bought has done great but the rear window louvers. The wind went under and broke it in half on the highway and scraped off the back of my trunk lid and was very aggravating with how much I spent on that plus the damage to my trunk
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Great customer service. Answered questions quickly and professionally!
American Muscle alway has the part I'm looking for my car really glad I found the site will be a long time customer
Love the website! Affordable prices and you guys pretty much have everything I need for my mustang. So glad I was introduced to this website!
I few questions about different parts.so I emailed American muscle and they got back to me with in hardly any time and answered my questions right away. I was very impressed. I will always use American muscle from now on.
Outstanding! From initial order to timely updates to final deliver,, everything went extremely well.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


Thank you for taking the time to speak with me today regarding this matter.
Please feel free to reach back out to me if you have any other concerns!
Thanks again!
Amy EXT 257