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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,323 reviews

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California
1 review
0 helpful votes
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I ordered a drivers side puddle light for my mustang but received the one for the passenger side instead.

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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Mustang throttle body.
May 10, 2022

Found the part I needed and easy to find. Exact replacement of original

Date of experience: May 9, 2022
Kansas
1 review
0 helpful votes
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Fast Shipping
May 9, 2022

Item exactly as described and shipped quickly to my door. Great upgrade to a 2008 Mustang.

Date of experience: May 9, 2022
Texas
1 review
0 helpful votes
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It's was a smooth going order
May 9, 2022

Great experience I called before for info friendly and knowledgeable Ken thanks helped in choosing right part for my application

Date of experience: May 9, 2022
Georgia
1 review
0 helpful votes
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Good
May 9, 2022

Great *******************************************************************************************************

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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Amazing
May 9, 2022

A lot of great parts to choose from. Shipping is always fast. Price for the products is great.

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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Headlamps
May 9, 2022

I ordered a product expecting it to take a long time to ship, I received my order within 5 days and was able to install in a day.

Date of experience: May 8, 2022
Ohio
1 review
0 helpful votes
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Fast delivery
May 9, 2022

Easy to place order and good and easy to order from

Date of experience: May 8, 2022
Washington
1 review
0 helpful votes
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Trunk mat
May 9, 2022

Easy to navigate the website. Placed order. Received quickly.

Date of experience: May 8, 2022
Washington
1 review
0 helpful votes
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ATAK and don't look back
May 8, 2022

Really satisfied with the fit and finish of all of the products which most of arrived earlier then scheduled which was nice

Date of experience: May 8, 2022
Georgia
1 review
0 helpful votes
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Very Happy!
May 8, 2022

I purchased headlights for my Son's Mustang. Shipping was very fast, we received the order within 1 week from purchase date. There was a great instructional video to refer to when installing them. Overall, great quality product and service.

Date of experience: May 8, 2022
New York
1 review
0 helpful votes
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Its decent for the price
June 7, 2022
Updated review

I cant complain because it was cheaper than the dealer

Date of experience: May 8, 2022
Support R. — AmericanMuscle Rep
over a year old

Thank you for taking the time to speak with me today regarding this matter.

Please feel free to reach back out to me if you have any other concerns!

Thanks again!

Amy


It's pretty simple
May 1, 2022
Previous review

It's pretty simple.

Date of experience: April 30, 2022
Kentucky
1 review
0 helpful votes
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The coaster that I got my car didn't fit. They were nice but they were too large. When I ordered it said they would.

Date of experience: May 8, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Pennsylvania
1 review
0 helpful votes
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My experience was very good. All Tho I see many other accessories for the car on other sites. That you do not have

Date of experience: May 7, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Kentucky
1 review
0 helpful votes
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5 stars
May 7, 2022

There was many items to choose from and the prices are good. Shipping was fast as well. I will be a returning customer…

Date of experience: May 7, 2022
Texas
1 review
0 helpful votes
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Must have
June 6, 2022

Amazingly quick delivery and tune time! Great customer service!

Date of experience: May 7, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

North Carolina
1 review
0 helpful votes
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Great service
May 7, 2022

I received great service as always, but I need to return my order it won't work on my mustang.

Date of experience: May 7, 2022
California
1 review
0 helpful votes
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Good
May 7, 2022

Good choice they have great quality products that's good choice

Date of experience: May 6, 2022
Alabama
1 review
0 helpful votes
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Excellent product
May 7, 2022

The rear valance was oem quality and fit like a glove. I did buy 3/16 wide by 1/8 foam tape to copy the factory piece for water proofing and vibration.

Date of experience: May 6, 2022
Indiana
2 reviews
0 helpful votes
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Always Satisfied
May 6, 2022

Excellent experience. Fast shipping. Great quality products.

Date of experience: May 6, 2022