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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Web site was easy to navigate. Product arrived quick and as advertised.
Everything from the shopping to the buying prices went without a hitch, it was Quick and easy
Good service, all at expected date, quality products, I love American Muscle cus its easy to find what I need for my New Edge Mustang
My 2016 charger sxt has definitely better performance! I notice the mpg difference and I do feel a slightly power increase. The only reason I give it 4stars is because it makes my engine light come on. I confirmed it with my OB2.
Delivery was quick and it was easy to install. I received the product 2 days after I ordered it. And even though it was a open box discount I was pleased that everything I needed was still there. I will be shopping AM again!
Found the wheels I needed. Can't wait to get them on the car
My package is lost in the warehouse somewhere. I can't get a replacement and it sucks. Staff doesn't really care to help find it and aren't very willing to work with me. It's sad because I like the company but things like this ruin it.
More information is needed for each product. For example the Z23 brake kit I just ordered. I had to call to see if the brake rotors are 11 or 13 inch rotors because the info is not there.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Great website! 3 day delivery and great products that arrived at home with no hassle.
They delay the delivery 3 days, no contact email or advise why
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Ran across some minor issues with the installation that could of been discussed a little better in the YouTube videos, but overall good experience with the service.
Soon as my sct x4 came I plugged it in the computer and car, the screen just flashed and never came on, already contacted sct for help
Love the new throttle body and intake. It made an improvement in the performance of my Challenger.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy