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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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AVOID
I ordered 2 Forgester wheel raised center caps. They sent me one raised and one flat center cap.
THREE TIMES they sent me a replacement flat cap after I called and returned the previously delivered flat cap. I gave up and ordered from another company.
This company is incapable of correcting an order error. AVOID.
Always awesome as usual. Axles are a breeze to remove and install if you know what your doing.
Very satisfied with this combo, all parts together made a difference in my ecoboost and bring those turbo spools and noises to life!
Works awesome! Excellent fit. I would purchase from again
Placing my order was so easy! In and out in just a few minutes. AM always has what I want. My packages arrived when they said they would!
Gotta go, time to install
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Products both had defects when it arrived, very disappointing. Your company is well known and many followers on YouTube. Your defected products should not be shipped out. Overall customer service was good.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Fast shipping, great quality shirt for my Husband!
I love AM, but now you'll get 5 emails for every order asking for reviews and pictures to get stupid $10 off coupons or free surprise gifts. No matter how many times you unsubscribe from the AM junk mail list, you get more with every order placed. I absolutely hate this bull$#*!.
I'm so sorry to hear about your experience!
So that I can help, please reach out to me directly at EXT 257
I hope to hear from you soon.
Amy
Everything went very smoothly, husband is very pleased with the items he needed for his car.
Fast and quick to respond, helped me with all my tuning issues and orders.
Ordered the parts on friday and it said guranteed monday june 6 and now it says scheduled delivery for june 9 why would you put that on there that's very deceiving, I expected the parts on the day you guys say even before you pay its when you would get the part im soo upset and mad, frustrated and pissed off this is not ok we all have things to do and work on I shouldnt have to be looking for my package if you guys are saying it's gonna take 3 effing days stop lying to tour customers, I would suggest making your shipping say package delivery 5-10 days be more real about it
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
I was looking for a reverse light. Found it easily. But w was not ready to but. Unfortunately I clicked the wiring button and ordered it. I contacted via chat immediately and Cassie was fantastic in helping me cancel my order. I was easy and quick. I will definitely come back to but it
Nice and easy purchase with a fast delivery and easy install
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257