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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

Instant Feedback

35,302 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Quick delivery
December 11, 2022

The packaging was damaged and parts were scuffed, the item is under the part so out of site.

Date of experience: December 10, 2022
California
1 review
0 helpful votes
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Fast shipping!
December 10, 2022

Easy ordering, large selection, fast shipping, thanks!

Date of experience: December 10, 2022
Washington
1 review
0 helpful votes
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New customer
December 10, 2022

I've placed 2 orders with AM and there have been no problems either time. Got my stuff on time and in good shape. Only critique, they need more vendors and selection.

Date of experience: December 10, 2022
North Carolina
1 review
0 helpful votes
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Shifty
December 10, 2022

The delays in the supply chain didn't hold up my parts up. I got them within a couple of days great job. Thanks

Date of experience: December 10, 2022
Texas
1 review
0 helpful votes
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Order issues
December 10, 2022

I never received an email order confirmation or anything after my order. Was unsure if it went through or what was going on until the order showed up

Date of experience: December 10, 2022
Maryland
2 reviews
0 helpful votes
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Great help and good value
December 10, 2022

Very competent advisors and great help. The product was delivered very fast.

Date of experience: December 10, 2022
Alabama
1 review
0 helpful votes
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Renegade sequential LED taillights
December 10, 2022

It's always a great experience with AM! I'll continue shopping with AM for my future upgrades.

Date of experience: December 9, 2022
Arizona
1 review
0 helpful votes
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AM shopping
December 9, 2022

Quick and easy layout with quick and good shipping times aswell

Date of experience: December 9, 2022
Texas
1 review
0 helpful votes
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This was my first order, a small one, to get a feel for the experience with AmericanMuscle. I was not disappointed. The ordering process was painless, shipping was fast, and the item was exactly as expected. I will definitely be a repeat customer.

Date of experience: December 9, 2022
Georgia
1 review
0 helpful votes
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Ordered and Received
December 9, 2022

Ordering was very easy. The item came really quickly. It is a Christmas present for my grandson, so I have not opened it. I'm hoping it is just what he wanted.

Date of experience: December 9, 2022
Ohio
1 review
0 helpful votes
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Excellent
December 9, 2022

Great service, received parts quickly and everything was correct!

Date of experience: December 9, 2022
Canada
1 review
0 helpful votes
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Great.
December 9, 2022
Updated review

Easy to order, no shipping hassles to Canada, install videos are excellent.

Date of experience: December 8, 2022

Easy to order
November 26, 2022
Previous review

Easy to order

Date of experience: November 25, 2022
Texas
1 review
0 helpful votes
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Great timing!
December 9, 2022

Got here a day early! The brakes and rotors are great!

Date of experience: December 8, 2022
Texas
1 review
0 helpful votes
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Awesome
December 9, 2022

It was the best thank you it all fit perfect installed in like 20 minutes

Date of experience: December 8, 2022
Virginia
1 review
0 helpful votes
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Good cheap easy
December 9, 2022

Always easy to order and get what a need for a reasonable price.

Date of experience: December 8, 2022
Virginia
1 review
0 helpful votes
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Great
December 8, 2022

Amazing gift for the husbands mustang! He's been wanting these for so long and they look fantastic on his car!

Date of experience: December 8, 2022
Alabama
2 reviews
0 helpful votes
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Review following placing an order
January 7, 2023
Updated review

Upon seeing the picture of this item, I wanted it to add to my '21 Challenger. Ordering it was easy by just following the directions. I've ordered numerous products, and this was the simplest- just follow the
Prompts! I emailed a number of photos of my "build" a couple of weeks ago and have not received any
Notification of your receiving them, nor have I seen them being used in every magazine I've received.
I tried to address this by phone, but when Chris transferred me, I was cut off.

Date of experience: December 8, 2022

Easy, quick, and correct!
September 12, 2022
Previous review

Easy, quick, and correct!

Date of experience: September 12, 2022
Florida
1 review
0 helpful votes
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Wrong parts sent.
January 7, 2023
Updated review

What a problem to send product back. Your company sent me parts for a mustang when I ordered for a dodge which was confirmed by a employee named Richy extension 448. Twice he tried to send a FedEx return info and never received anything. Next day I called and talked to another employee and received the info I needed. Went Walgreens and sent it off 12-06-22. Tracking number **************. Hope I get the correct parts sent back as quickly as possible. Charles Murphy. *******460.

Date of experience: December 8, 2022

Very easy and convenient and fair price
November 30, 2022
Previous review

Very easy and convenient and fair price.

Date of experience: November 30, 2022
North Carolina
1 review
0 helpful votes
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Good.
December 8, 2022

It's working great so far. Only complaint is that its a little pricey imo.

Date of experience: December 7, 2022
Georgia
1 review
0 helpful votes
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Good service
December 7, 2022

Great experience with communication on product fast service, well knowledgeable help with installation.

Date of experience: December 7, 2022