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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,384 reviews

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California
2 reviews
0 helpful votes
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Perfect as usual
May 28, 2023

Always quick & easy to get the awesome parts I need & want

Date of experience: May 28, 2023
Hawaii
1 review
0 helpful votes
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First Impressions
May 28, 2023

As an automotive enthusiast, I was searching for the perfect parts and accessories for my muscle car, and AmericanMuscle certainly delivered in many aspects.
The interface made navigation a breeze, allowing me to quickly browse through the extensive catalog of products.
Product information was detailed, providing me with all the necessary specifications, compatibility details, and customer reviews. This wealth of information gave me confidence in my purchasing decisions and helped me choose the right products for my car.

Date of experience: May 27, 2023
California
1 review
0 helpful votes
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I called in to see what's a good intake fit for my car, I need to make sure it's carb legal. The guy I spoke with, Alex, he did research for me and even told me the one that was a beat fit for my car is also the easiest one to install. Purchased it, came in 3 days later and I was very happy about it!

Date of experience: May 27, 2023
Kentucky
1 review
0 helpful votes
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Shirt
May 27, 2023

Loved my shirt.good quality in material.will for sure but again.

Date of experience: May 26, 2023
South Carolina
1 review
0 helpful votes
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New tires
May 26, 2023

Super fast shipping. Site was easy to navigate. Customer photos were a plus. Would do business again.

Date of experience: May 26, 2023
Massachusetts
1 review
0 helpful votes
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Yes
May 26, 2023

They give me options for the specific car and model I put in rather than making me sift through different parts that don't match my year or model

Date of experience: May 26, 2023
Michigan
1 review
0 helpful votes
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Andrew 5
May 26, 2023

After I ordered my item, I unfortunately clicked on a link to get me another $10. Off Which asked again for another payment. Andrew did a fantistic job to walk me through a resolution to the issue
5 to Andrew. Thank u

Date of experience: May 25, 2023
Massachusetts
1 review
0 helpful votes
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Choice and price
May 25, 2023

I found what I wanted and the price was good soo I can make my wish list of other things to add to my Mustang

Date of experience: May 25, 2023
Georgia
1 review
0 helpful votes
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Very good
May 25, 2023

Above and beyond Keep me informed on my order had no problem tracking

Date of experience: May 25, 2023
Texas
1 review
0 helpful votes
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2001 Mustang Trunk struts
May 25, 2023

Found what I needed for great price, quick and easy check out

Date of experience: May 25, 2023
Texas
1 review
0 helpful votes
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Always happy
May 25, 2023

I've been ordering for years from American Muscle, even been featured in their catalog a few times. I've never had a problem with selection, pricing, shipping speed, or order accuracy. Always been happy and will continue to buy from them for as long as I have my Challenger.

Date of experience: May 25, 2023
Arkansas
1 review
0 helpful votes
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Good service
May 25, 2023

Very easy process, a lot of good parts. Buying from AM again.

Date of experience: May 24, 2023
Florida
1 review
0 helpful votes
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Pleasant and professional
May 25, 2023

Perfect fit after asking alot questions in detail I was treated with the upmost respect and it was delivered in a timely Manor,I will use America Muscle again.

Date of experience: May 24, 2023
Connecticut
2 reviews
0 helpful votes
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Smooth transaction!
May 24, 2023

Everything went smooth without any issues. Shipping was a couple days longer then originally expected but no big deal.

Date of experience: May 24, 2023
Pennsylvania
1 review
0 helpful votes
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Poor quality on parts
June 23, 2023

Poor design on shifter boot, looks nice but near impossible to fit in original console trim.

Date of experience: May 24, 2023
Support R. — AmericanMuscle Rep
over a year old

I am so sorry to hear that.
I do not see that you have reached out to us as of yet about this
Issue.
If you have questions or need assistance- we are
Happy to help!

Amy
EXT 1257

Tennessee
1 review
0 helpful votes
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Happy customer
May 24, 2023

Great site and parts selection. Also, love the videos you have for the items.

Date of experience: May 24, 2023
Virginia
1 review
0 helpful votes
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Louvers
May 24, 2023

Bought rear and side louvers for my sons GT. Fit and installation very easy. However on the side louvers the adhesion helper and tape was old and would not stick we had to go buy new double sided tape. That took longer than the actual installation. Will get my son to post some pics.

Date of experience: May 24, 2023
South Carolina
1 review
0 helpful votes
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Very pleased
May 24, 2023

Got an axle back exhaust for my 2013 V6 mustang. Easy install and sounds much better without being obnoxious.

Date of experience: May 24, 2023
Texas
1 review
0 helpful votes
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A+++
May 24, 2023

Super Fast Shipping! I will definitely be ordering from them again.

Date of experience: May 24, 2023
California
1 review
0 helpful votes
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Package didnt get delivered
June 23, 2023

I never got my package and they keep on pushing back the delivery date on my package.

Date of experience: May 23, 2023
Support R. — AmericanMuscle Rep
over a year old

I am very sorry to hear that.
I reviewed your order and I see you have
Contacted our customer service.
If you have any questions- please let me know.

Amy
EXT 1257