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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Always quick & easy to get the awesome parts I need & want
As an automotive enthusiast, I was searching for the perfect parts and accessories for my muscle car, and AmericanMuscle certainly delivered in many aspects.
The interface made navigation a breeze, allowing me to quickly browse through the extensive catalog of products.
Product information was detailed, providing me with all the necessary specifications, compatibility details, and customer reviews. This wealth of information gave me confidence in my purchasing decisions and helped me choose the right products for my car.
I called in to see what's a good intake fit for my car, I need to make sure it's carb legal. The guy I spoke with, Alex, he did research for me and even told me the one that was a beat fit for my car is also the easiest one to install. Purchased it, came in 3 days later and I was very happy about it!
They give me options for the specific car and model I put in rather than making me sift through different parts that don't match my year or model
After I ordered my item, I unfortunately clicked on a link to get me another $10. Off Which asked again for another payment. Andrew did a fantistic job to walk me through a resolution to the issue
5 to Andrew. Thank u
I found what I wanted and the price was good soo I can make my wish list of other things to add to my Mustang
Above and beyond Keep me informed on my order had no problem tracking
I've been ordering for years from American Muscle, even been featured in their catalog a few times. I've never had a problem with selection, pricing, shipping speed, or order accuracy. Always been happy and will continue to buy from them for as long as I have my Challenger.
Perfect fit after asking alot questions in detail I was treated with the upmost respect and it was delivered in a timely Manor,I will use America Muscle again.
Everything went smooth without any issues. Shipping was a couple days longer then originally expected but no big deal.
Poor design on shifter boot, looks nice but near impossible to fit in original console trim.
Great site and parts selection. Also, love the videos you have for the items.
Bought rear and side louvers for my sons GT. Fit and installation very easy. However on the side louvers the adhesion helper and tape was old and would not stick we had to go buy new double sided tape. That took longer than the actual installation. Will get my son to post some pics.
Got an axle back exhaust for my 2013 V6 mustang. Easy install and sounds much better without being obnoxious.
Super Fast Shipping! I will definitely be ordering from them again.
I never got my package and they keep on pushing back the delivery date on my package.
I am very sorry to hear that.
I reviewed your order and I see you have
Contacted our customer service.
If you have any questions- please let me know.
Amy
EXT 1257
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


I am so sorry to hear that.
I do not see that you have reached out to us as of yet about this
Issue.
If you have questions or need assistance- we are
Happy to help!
Amy
EXT 1257