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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Never had a bad experience on ordering parts from American muscle
Very good, the attendance by chat was very helpful plus help me out for placing the order.
Order an exhaust for my corvette got told shipping in a week after 2 weeks got told a month telling me that are high demand im not buying a honda exhaust
Great deals! All ways easy to find what you're looking for!
Awesome shopping website! That website would have anything for your car you need!
They fit great and look great. Now for a cam and intake.
Good spoiler but the package is missing the alignment template, made install hard without it. Had to make my own but i wish they actually supplied one
I am really sorry to hear about your experience with your spoiler.
If you have any questions please contact our customer
Service. We are happy to help.
Amy
EXT 1257
Always quick & easy to get the awesome parts I need & want
As an automotive enthusiast, I was searching for the perfect parts and accessories for my muscle car, and AmericanMuscle certainly delivered in many aspects.
The interface made navigation a breeze, allowing me to quickly browse through the extensive catalog of products.
Product information was detailed, providing me with all the necessary specifications, compatibility details, and customer reviews. This wealth of information gave me confidence in my purchasing decisions and helped me choose the right products for my car.
I called in to see what's a good intake fit for my car, I need to make sure it's carb legal. The guy I spoke with, Alex, he did research for me and even told me the one that was a beat fit for my car is also the easiest one to install. Purchased it, came in 3 days later and I was very happy about it!
They give me options for the specific car and model I put in rather than making me sift through different parts that don't match my year or model
After I ordered my item, I unfortunately clicked on a link to get me another $10. Off Which asked again for another payment. Andrew did a fantistic job to walk me through a resolution to the issue
5 to Andrew. Thank u
I found what I wanted and the price was good soo I can make my wish list of other things to add to my Mustang
Above and beyond Keep me informed on my order had no problem tracking
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


I am sorry to hear about your experience.
I have reviewed your order and it shows your item was delivered.
If you have any questions please let me know.
Amy
Ext 1257