On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was a very easy and quick transaction, very smooth. I wished all transactions on line could be this quick and easy.
When I bought my car the passenger window was not able to roll down and recently with some free time I decided to order a new motor for it. Package came relatively quick actually and it was packed nicely. Got it in and my window working within the hour
Got here quick but look like someone opens the package but other than that good.
Great people to work with still waiting on my refund
I would like to say thanks for amazing products and good service I love my new intake that I buy recently thanks again
I purchased a throttle controller for my 2021 challenger RT hemi. It came in a box which said jeep wrangler. I was concerned so I messaged your company and within five minutes it was resolved and 15 minutes later I installed it and it works fantastic. Thank you.
Part fit with no issue. Color is a little off, but not terrible.
They were excellent. Sure will be ordering more parts again soon.
You will need to change your mufflers also to get the full sound we are all looking for.
Received my order when they were supposed to arrive. AM has an easy website to navigate and the check out process was quick and simple. AM is becoming one of my goto sites for parts!
Needed an intake for my 302 engine for my mustang. Got it fast!
Extremely slow website on server end. I waited for at least 20 minutes or more to search and make the purchase.
I am sorry to hear the website moved slowly for you.
If you would like to discuss your experience,
I would be happy to speak with you.
Amy
EXT 1257
As always an excellent buying experience. It's fast and simple.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss-
I would be happy to speak to you about it.
Amy
EXT 1257