Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Super fast shipping and very reasonably priced for the product I bought.
I ordered the Borla touring mufflers on Sunday and they arrived by Thursday, packing was solid and the materials are all in perfect condition.
I ordered my exhaust on Thursday and received it by Monday in a timely manner. I couldn't be more pleased with the product.
I ordered jack rails and I was sent a panard bar for the wrong year and I have ordered a lot of stuff for my 2017 gt
I am so sorry to hear that you recieved an incorrect item.
I see that you have contacted our customer service.
If you have any questions-
Please let me know.
Amy
EXT 1257
This spoiler fits well and the gloss finish is perfect to match glossy cars.
Ordered a pair of Seatbelts on a Saturday. Said they were twelve weeks out received them on Thursday. Came as described will be ordering again.
Absolutely love the site! And the products, has been helping me completely restore the car
Easy to navigate and quick check out time. Love the display of products and that I can save my future orders without losing them.
Fast service, correct parts were delivered. Will use again.
Works well and looks great! I like these pedals so much, this is my third time replacing them as the original owner of my 21 years old Mustang...
Sweet top of the line product. The fit is custom. The buying experience was smooth and quick. Installed in no time. Winner!
This was my first time using this company, Everything is nicely categorized, found the items I was looking for without an issue,
Got everything I ordered on time and no damages. Product as listed with great quality.
Experience with American muscle as a whole American muscle
Orders often ship really fast and the staff is always helpful when ever I call and ask questions before placing an order
Timely delivery and easy ordering process as my previous order of this item came up without me having to search the catalog for it.
Good experience. I ordered wrong exhaust initially. Return and correct exhaust was easy
Everything arrived as expected and a day earlier than expected!
My package was opened and the contents stolen during shipping. American Muscle made the process to get a replacement product shipped very easy
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


I am so sorry to hear that.
I have left you a voicemail.
If you have any questions-
Please let me know.
Amy
EXT 1257