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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Have order many items from AM. Alway quality merchandise, fairly priced and arrived prior to date promised.
It was easy to find the exact thing I needed to make my car better
For all of the physical parts everything came very fast and undamaged very happy with that but the tuning is taking forever it has been almost 2 weeks and i still havent gotten anything
Ordered tri-bar emblem for new grill on my Mustang, it's the perfect size, great quality and good price.
Thank you for your feedback!
If you have any questions-
Please let me know.
Amy
EXT 1257
Had the decal put on by a pro, He informed me that the feared the decal did not have enough adhesive. He was correct, less than 1 day later 1 stripe has started peeling off.
Quick easy and timely! Product was as exactly as described!
Well the install was super easy to do on my own about 15/30 mins tops, it sounds good and give an impressive jump regarding my speed and handling of the vehicle, I will recommend this cool air intake to anyone who wants to get one
Everything was fine who ever dropped it off left it in the middle of the tad tho.
Waiting on the mechanic now. It was ordered for a friend but she may have ordered the wrong part so waiting to find out.
Just give all the details for each item
And more pictures with full description
I couldn't be happier with my order. It shipped quickly cross border and I was updated at every stage. I replaced an upper grille that was missing and it fit perfectly. The key fob I had working in minutes due to the awesome instructional video online which would have otherwise been expensive to replace. I will come right to this website first if I need anything else in the future.
It came way earlier and in perfect packaging and condition
The items were received in excellent condition and it actually arrived a day earlier than expected. 5/5
Very good customer care. I had an issue and the chat line and the phone service took care of me.
Exactly what I was looking for delivered in a timely manner!
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


I am really sorry to hear that you are having difficulty with your tuner.
I see that our tuning department is assisting you.
If you have nay questions-
Please let me know.
Amy
EXT 1257