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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,330 reviews

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Oklahoma
1 review
0 helpful votes
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Air Intake / Speed Pedal Controller
April 19, 2024
Updated review

Shopping is always easy and convenient with this shop...

Date of experience: April 9, 2024

It's quick and easy
April 14, 2024
Previous review

It's quick and easy.

Date of experience: April 4, 2024
Texas
3 reviews
0 helpful votes
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Dont trust, "It Fits your Vehicle"
April 19, 2024

Purchased as Alternator for 2002 C5. Does not fit. Distance between bolt is too narrow. THE RETURN PROCESS AND ALL THE INFO REQUIRED SUCKS!

Date of experience: April 9, 2024
Support R. AmericanMuscle Rep
over a year old

I am so sorry to hear about your experience with your alternator. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.

Amy

Pennsylvania
2 reviews
0 helpful votes
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Great Business to deal with! Great products! Good prices! Knowledgeable people! Great communication!

Date of experience: April 9, 2024
Florida
1 review
0 helpful votes
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Charger Difuser
April 19, 2024

The part was easy to install and fit perfectly. There were no alignment or fitment issues. I would suggest having install videos, specific for your products, on your website with easy access. I obtained all my information regarding removal and install, for your products, on youtube. I just ordered a chin spoiler and again all installation info was only available on youtube with 3rd party downloads. I could find on your site how to install the parts for a Mustang or a Challenger. However, I own a 2022 Charger.

Date of experience: April 9, 2024
New York
3 reviews
0 helpful votes
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Can't get enough!
April 19, 2024
Updated review

AM has some of the best products out there on the market. They provide you with videos to assist you in your choice of products and installs.
The only negative issue: pricing in their magazine should match their online pricing.

Date of experience: April 8, 2024

Quick and simple
February 14, 2024
Previous review

Quick and simple

Date of experience: February 14, 2024
Washington
1 review
0 helpful votes
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Messed up order
April 19, 2024

I placed an order and I ended up getting sent the wrong items.

Date of experience: April 8, 2024
Support R. AmericanMuscle Rep
over a year old

Thank you for bringing your concerns to our attention about your wheels. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.

Amy

Texas
1 review
0 helpful votes
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Very happy! 5 stars
April 19, 2024

Very easy to install. Looks great! I'd recommend watching the YouTube video and practice installing before applying the tape.

Date of experience: April 8, 2024
Arizona
1 review
0 helpful votes
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Absolutely amazing company
April 19, 2024
Updated review

Absolutely amazing company all around. Top notch 5 stars 10/10 all the way

Date of experience: April 8, 2024

Everything has been great so far
August 12, 2022
Previous review

Everything has been great so far.

Date of experience: August 11, 2022
Georgia
1 review
0 helpful votes
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Wonderful place to order
April 19, 2024

I have ordered for my 2013 dodge charger and my 2016 dodge charger like everything!

Date of experience: April 8, 2024
Texas
1 review
0 helpful votes
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2006 mustang remote
April 19, 2024

Love the new remote easy to program¡!@@@@@@@#############

Date of experience: April 8, 2024
Nevada
1 review
0 helpful votes
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Great deal
April 19, 2024

Great deal and pretty fast shipping, many more parts to come.

Date of experience: April 8, 2024
Washington
1 review
0 helpful votes
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2014 SRT8 Challenger rims
April 19, 2024

After ordering got rims 4 days later. They fit perfectly, they cleared my calipers and I like the way they look on the car. Rims were packaged great. No damage. Offset was spot on. 255s on front and 295s on rear. 20 inch rims 9 in wide on front and 20 in 10.5 wide on rear.

Date of experience: April 8, 2024
Florida
1 review
0 helpful votes
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Awesome product can't wait to ride!
April 19, 2024
Updated review

My experience was nice and easy received my product on time and intact can't wait to get behind the wheel!

Date of experience: April 8, 2024

Good overall thanks
July 11, 2023
Previous review

Good overall thanks

Date of experience: July 10, 2023
New York
1 review
0 helpful votes
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My order was not filled in a timely manner and I was unable to recive or to process my order with military discount.

Date of experience: April 8, 2024
Support R. AmericanMuscle Rep
over a year old

Thank you for your feedback and your recent order for your tuner and window louvers. I am sorry for any inconvenience you experienced. Please let me know if you would like to discuss your experience and concerns. I would be happy to review your order with you.

Amy
EXT 1257

California
1 review
0 helpful votes
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Canister purge valve
April 18, 2024

I bought here the canister purge valve that it supposed to fit my mustang ecoboost 2017 but at the end of the day it was the wrong part

Date of experience: April 8, 2024
Support R. AmericanMuscle Rep
over a year old

We apologize for the inconvenience with your recent order for the canister purge valve. We understand the frustration of you experienced. We're genuinely sorry for any disappointment this has caused.
Should you wish to delve into this matter more deeply, please feel free to reach out to me directly at EXT 1257.

Amy
EXT 1257

California
1 review
0 helpful votes
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Alex, service manager
April 18, 2024

Your employees treat customers like everyone else should. I'm very impressed. Congratulations on your team!

Date of experience: April 8, 2024
Puerto Rico
1 review
0 helpful votes
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Mustang
April 18, 2024

Fantástico de las pocas veces que e comprado no tengo problema, gracias

Date of experience: April 8, 2024
Tennessee
1 review
0 helpful votes
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I love how quick it came in!
April 18, 2024

I ordered a cat back exhaust for my 2014 Chevy Camaro, and I am so excited to get the installation date! I love how you were able to pay for the installation along side the exhaust purchase!

Date of experience: April 8, 2024
Alaska
1 review
0 helpful votes
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Fast shipping and great product.
April 18, 2024

Arrived on time and quickly at that. Will be buying from them again.

Date of experience: April 8, 2024
Ohio
1 review
0 helpful votes
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Exhaust pipes had scratches on it, made by the factory bending machine, which may rust.

Date of experience: April 8, 2024