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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Compared to other stores the shipping was a much smoother process.
Came quick and perfect quality easy installation def would recommend to anyone looking to get parts.
Everything I buy is easy install and very direct instructions and customer service is great
This device is great and easy to install it gave my car the boost it needed and sounds great
Ordered late at night and my order shipped the very next day and arrived within two days. Couldn't be any easier.
Pleasant, helpful reviews. Well organized site. Need better install instructions.
So far American muscle has some of the best deals, there are very few items I can't get shipped to me but all in all the products come when expected and to the quality that's stated.
Thank you so much for your feedback and your continued business with us. We value your feedback and if you wish to reach out to me directly to discuss your review I would be happy to speak
With you about it.
Thanks again!
Amy
EXT 1257
Well I placed an order on the 2nd. Today is the 12th post office seems to be misplacing it everywhere it lands. I contacted AM, they took 24 hours to get back to me, then they said, keep waiting and contact us in 48 hours. Poor customer service from post office and AM. I may not make the deadline for this car because no one that took my money for parts cares. Thanks AM!
I am very sorry to hear about your experience with shipping for your order of Ford Performance Fuel Injectors. I have reviewed your order and I see that they were delivered. I wanted to reach out and personally apologize and I am sorry I missed you but I did leave a voicemail. Please let me know if you have any questions.
Amy
EXT 1257
Pass my expectations, gives my car a whole new vibe
Absolutely love the look it gave my car! Super easy to work with and easy installation. Took about 15 minutes
What i was looking for was easy to find on your website.
Free shipping is not free why have it listed as free when it cost you $25 for oversized shipping. Very deceiving. Should say any oversized box (given dimensions) does not qualify for free shipping and a small fee will be applied to your purchase. Next page will give the fee like you currently have set up. Finally, your forced into spending another $6 to guarantee you get your purchase, resolve lost or broken merchandise instantly, etc. Shouldn't this be given when dealing with AM Muscle that you will ensure the customer gets their purchase. My2c
Thank you for your feedback regarding the handling fee on your MP Concepts Rear Window Louvers.
Please feel free to contact me if you would like to discuss your experience or if you have any questions.
I would be happy to answer any questions that you may have.
Amy
EXT 1257
I couldn't find the right brake pads for my car because I ordered the Powerstop Big Front brake package. The American Muscle sales team worked on the issue with me and I was able to get those as well as the suspension set up I needed. Thank you AM team.
Very happy with my purchase and the items was received by time fast delivery!
I have upgraded everything from them. My fuel door, h- pipes, blacked tail covers, black door handles.
I love them
Sales person was great and she was able to take care of special needs I had making my sales experience great, I have purchased many times and plan on more!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave feedback.
I see that you have spoken with our customer service team, however please feel free to reach out to me if
You wish to further discuss your experience or if you have any questions.
Amy
EXT 1257