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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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It was a great experience I will definitely buy from this company again. :)
I wish you guys had an app that would be a lot better then logging in every time
Awesome product, very satisfied with my purchase. I still have a few more things, I'm going to order from AmericanMuscle.
My hawk pads said they were in stock when I ordered them. Ordered them for a track day that has come and gone and I still don't have the pads
Fast turnaround time, good quality products, will order again!
I've bought well over 2 grand off American muscle with this recent purchase and I really wouldn't wanna spend my money anywhere else. I've always had a positive experience.
Is a great product for the price. Had to drill my own holes and then use some of the existing ones to secure it even more but looks amazing. Definitely gave my challenger a more aggressive look.
I ordered a pair of rear wheel hub assemblies for my '16 GT on 11 May at 3:47pm. The product listing said that I would receive my order on 13 May - there was no mention of a same-day-shipping cutoff time of 2pm. It's now 14 May at 4:34pm and my order arrived just in time to start working on the car...tomorrow. This was my first and last order from AM, which is unfortunate; I like much of what I saw. Bottom line (in my opinion): Don't be in a hurry to work on your ride if ordering your parts from AM.
Thank you for your feedback regarding the shipping of your Ford Performance Rear Wheel Hub Kit with ARP Studs.
I understand that it is frustrating when we order something to work on our project and then the item does not arrive as expected.
Thank you for having a conversation with me about shipping times and providing valuable feedback.
If you should find that you have any other questions- please let me know.
Amy
EXT 1257
Bought 2020 S550 taillights on another site that was back ordered for 4 weeks. Reached out to AmericanMuscle to see if they could price match the same product with the exceptional deal I received from the other supplier and was able to get an even better deal thanks to AmericanMuscle.
So far so good! All items delivered, great prices and superior quality.
Delivery was on time but box was nearly destroyed and opened!
I was looking for parts to customize my #9 1996 Mustang GT Convertible and the search was so easy with American Muscle...The ordering was simple, and the delivery was very good...I will order everything I need from American Muscle and will refer this Company to Everyone...Thanks AM Lane Kirkwood
Loved it so much that I bought a second one. Since the 1st one I bought someone stole it.
Tint that was sent was cut wrong. AM wanted pictures I provided. Then requested part number on bag that was already thrown away. Even though others complained about the same thing and I have made multiple purchases at AM. This is over a 13 dollar tint…no resolution. Never contacted me back. Blew me off.
Thank you for reaching out to share your experience with your turn signal tint.
I am very sorry that this item was not cut correctly. We would be happy to assist you with replacements.
I have reviewed your order and I do not see that you have contacted us about this order as of yet. I reached out to you and left you a voicemail.
Please contact back if you would like to return this item for a replacement or a refund.
I would be happy to help you with this. Thank you for your many purchases with us!
Amy
EXT 1257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for your experience with your brake pads.
I see that you have spoken with us about your order.
Please let me know if you have any additional questions.
Amy
EXT 1257