On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great customer service. I've had several large orders in the past few weeks and I've been pleased
With the Quality, Service, And the products i have purchased.
Delivery of all four tires came faster than I expected, which is a very good thing! Awesome experience with American Muscle! I like that speedy service!
I got two of the four tires [245/40/18] still waiting on the two 275/35/18's. I received the two 245/40/18's this morning, [8/16/24] but not the 275/35/18's.
American muscle makes it easy to purchase things for my Dodge Challenger. They make sure all the parts fit before I order anything and even confirm it with my VIN after I place the order. They are my go to site for all things Mopar.
Price is right, but shipping a strut in a lose box was optimistic is would arrive not showing external damage. I did not open the box and requested a return.
Lost part, replaced it no questions asked good customer service
Happy with Purchase, Not all the holes lined up as stated in several reviews but may have been our fault. Lining up with the 3M tape is tricky, one try. Great product overall and providing a great look to the mustang.
Fast and professional. Nananananananananananananannaan
I purchased the upper and lower grills from RTR for my 2019 Mustang GT. The order was delivered extremely fast and included everything needed. The fit and finish exceeds my expectations. Highly recommend.
Customer service didn't even take time to read what I was writing in the "chat." They tired to rush through my issue and then tried to offer me a store credit; that would be useless as I am never shopping with them again. Bad products. Bad service.
So far I'm very Happy with the products I've bought from American Muscle. I also like that I can review the product by watching a video, it really helps. It's pretty cool that I can type in MY car and then shop for that particular vehicle.
I've been shopping on AmericanMuscle for my '04 Mustang aftermarket parts for a few years now and never had any troubles with my orders and my returns. It's a great starting point for anyone looking to upgrade their cars!
Very easy to work with and provided assistance with no hassle. Would definitely recommend!
Bought the resonator delete H-pipe for my 2018 Mustang GT.
Came in just a few days. Everything included that was supposed to be in there, and no damages.
Installed the h-pipe with no issues, and it sounds great paired with my speed performance mufflers
Very quick delivery and product came as it was supposed to. Never have a complaint with AM
The red spikes are used to bolt on black rims on a black C6. That said, from about 10-15 feet away from the rim, the spikes are not-very noticeable. They even look more like dark/black spikes from a distance. When you get up close though, that red is exciting and adds a ton of flavor. I have a red painted brake caliper behind the black rims too, the vette looks good with the red accents at the wheels. I rated the product 4/5 stars simply because the lug nuts did not come perfect. I would say they are 95+% red, but I did find small subtle defects in the lug nut. Because some small amounts of red was already missing before they were even installed, I had to give it a 4/5. If the lug nuts arrived in perfect shape, I would've been complete satisfied. Also, the tire shop told me not to lose the lug nut key/tool used to install the lug spikes because "they're hard to come by," just an FYI for anyone else who purchases these nuts. Don't lose the lug nut key.
I placed my order and it arrived a couple of days before it was scheduled to. Wheels are beautiful
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members