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Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.
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We are 100% happy with your Americanblinds.com and the blinds we ordered. We ordered from you about 10 years ago when we lived in our old home. We were very pleased with our purchase then and knew we would be satisfied with any new purchases. We also trust you in that our blinds have always been the exact size we needed due to your easy way to measure the windows.
I love this company! I ordered the 2" Bass Wood Blinds by American Blinds and I love them. They are perfect and look great! The first time I purchased blinds from this company was 1991 and the truth is, they were in perfect shape, just wanted a change. Wouldn't go any where else! The other blinds I purchased in 1991 are still in my kitchen today and still look amazing.
I was very pleased with the shade I ordered. I put it up myself without any problems and I really like the color and quality of the shade. Although I haven't ordered very often from American Blinds, when I do need something I always return to your company, and have been very satisfied. I think my first order would have been sometime in the 1980s!
We installed our blinds this weekend without difficulty, which replaced existing blinds we purchased from American Blinds 10 years ago.We were very pleased with their product & service. They arrived when promised and they even emailed us, to follow up to be sure we were satisfied. Excellent service... thank you.
We just installed the solar blinds at our lake house this weekend and they look great and I think they will help keep the heat out. The service was good and everything was prompt, efficient and made correctly.
I did talk to two different customer service reps that gave me different advice on solar shades versus roller blades that are room darkening so I wasn't completely clear on which way to go. I need to order 3 more shades and think this time I will order room darkening roller blades because these window have a lot more heat from the sun coming through.
I would recommend American Blinds. I like the fact I got samples quickly so I can see the material.
The customer service experience I had was exceptional. The product line is vast and the prices are competitive. But moreover the quality of the blinds for the money were the deciding factor of why I chose American blinds. After ordering the blinds they arrived quickly and the installation was simple. I highly recommend, and I will look forward to doing business again with.
Sean,
Congratulations to American blinds. The blinds I purchased were PERFECT. The color, quality and fit was awesome. I could not be happier with the blinds. I ordered these using your 800 number and your customer service associate provided excellent customer service. He answered all my questions and very appropriately made suggestion for things I was overlooking.
Again thank you and thanks for the coupon. We are in the process of finishing the lower level of our new home and I will definitely be ordering more blinds.
Thank you,
Jody Hild
Altoona, Ia. *******
I have used American Blinds on several occasions for many years. I have found you very easy to order, the person taking my order makes me feel they are taking their time to make sure the order is correct and I have measured correctly. Now I have never had to call back to return something so I don't know if you have an automated service for that. I would prefer to talk to a human from the first answering of the phone. Heard from American Blinds and was told that I would always get a person to talk to.
I found everything about my purchase excellent. I needed some help and your response on the internet was really helpful. My order was delivered promptly and correctly. I can not think of one thing I would change. Thanks for your great service.
Products were delivered on date, with a very very good packing! Very good experience!
We absolutely love your company and have had nothing but positive experiences when dealing with you. All of our blinds have been of the highest quality, with the exception of the last top/down, bottom/up shade that we ordered but you replaced it without hesitation and the replacement works perfectly!
There isnt one thing I can think of that you can do to improve your service its fantastic! We remain loyal customers and were passing your discount coupon along to our daughter who has just started building her first house.
Thanks again for your great service,
Lynn Fajardo
I would like to take a moment to tell you that we LOVE these blinds (Double Cell Light Filtering Shades by American Blinds) and couldn't be happier with them. We live in Ohio and these blinds insulate the windows when they are down and in the closed position. The color matches perfectly; they are beautiful. The next time we need blinds, we will go to your website first. Thanks again.
Sincerely,
Jody Marlin
My wife was amazed when she came home from work and I had installed a
New blind on our living room window. The measurements were perfect,
The instructions for installation (and measuring for the order) were
Exact, and the blind is beautiful. What more could you want? So,
Wife happy, me no frustration, what would we want to change! Keep up
The great work.
Sincerely,
Frank Johnson
Hi Sean,
Our experience with your company was excellent. The blinds came in a timely
Fashion and seem to be of excellent quality. We will be happy to spread the word
To our friends who might be in the market for blinds in the future.
Sincerely,
Lynn & David Lipsky
The FREE samples I ordered came promptly & were very representative of the product. My shade fits perfectly & looks great!
We received the blinds and installed them. As always, we are again very satisfied with the quality of the blinds and the customer service is fantastic. I wish more companies provided the quality of product that you produce. We'll be repeat customers again when the need arises for more blinds. We will definitely direct friends to American Blinds--no one can beat your prices and the customer support. Thanks again!
And, again, the customer support is excellent.
Love my new blinds! Wouldn't change a thing! They fit perfectly and are exactly what I was looking for. Will order from American Blind again and have already recommended to friends.
Shopped around then went to web and found American Blinds. Com they had just what I wanted much cheaper than anyone else, Recevived my order everything great fast turn around after I placed my order. Just placed seconded order!
I have recommended to all my family and friends ( you will be pleased!)
Bill K Valley Stream NY
Sean
The blinds were great, they were the best fitting blinds I have every ordered and service was great. I will keep you in mind for my personal use, as I am hoping to purchase a home in the next two months.
Thank you!
Tami Allen
Anoka County Sheriff's Office
I really, really like the blind we purchased from American Blinds. The company was recommended to me by a close friend who was very happy with her blinds too. When I looked a blinds at local stores, the cost was prohibitive. The cost through American Blinds was about half the price of the local stores including the big box home improvement stores. My husband installed the blind. The installation was easy and the directions were easy to follow. I also was impressed that the company sent me color samples first. Both the sampes and blinds arrived in the time frame that was promised. I am happy to recommend the company.
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.
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