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The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.
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Seem like they were just throwing into the box
Poorly packaged
The website was easy to use but Customer Service was great - the power went out when I was placing my order and the Customer Service rep checked to be sure all items were correctly ordered. Quick construction and delivery. Instructions for installation were very clear and easy to follow.
Return shopper - always a great experience. Easy to install.
Nice blinds, easy navigation and checkout.
Fast, easy and you had exactly what I needed
Very nice website...very complete and intuitive. Thanks!
Easy to order, love the material and color, and easy to install. They look great!
Worked great! First time buying and installing blinds by myself. It went great!
Very quick and easy process. The blinds were packaged very well for shipping.
Easy, excellent insructions for measuring the window opening. The blinds were easy to install and excellent quality.
Easy to navigate website, reasonable prices, quality products.
The blinds seem to be high-quality. Installation was easy and they look great!
They're beautiful seems to be a very sturdy material mine are premium composite. The fit was perfect. Very easy to install. We ordered 5 and it took about 3 hours total, we ARE NOT professionals. I ordered from the web page and of course they advertise 4-6 weeks for production and delivery, mine was 8 weeks nearly to the day. I didn't know that they are NOT all made in the USA since they're called "American Blinds". But when I called to inquire about the delivery I was told they have multiple providers and some from other countries. Once they port in the USA it's still two weeks away from delivery.
I was helped by Chad Black on the phone. He was very, very helpful with my questions and decision-making. It has been about a month and my wife loves her new motorized blind.
Replacing a blind I bought from you 25 years ago. Very happy with the durability, quality and look of your product. Great price too!
Easy to enter exact specifications. Great options for colors. Affordable!
Works great. No problem with installation. Function to separate two areas.
Not really the quality that I was wanting. They're OK but ah, probably won't do it again.
Easy so far. The final judgement will be when I get them and how it all looks
Quick and easy. I also was able to look up how I should measure on your site which I definitely needed lol! Thanks!
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.

