Amazon CAReviews 629

Amazon is a bunch of crooks I only say that for the simple fact that I ordered a screen a week ago and kn the day of delivery I get an email saying my item is cancelled, you charged my credit card a week so I was under the assumption and made plans for the item Wednesday june 17 2020. So I decided to go look up my items and they said they had no stock and wouldn't you know they have the item but they raise the price by $50 which in my opinion is completely unacceptable, I know I cant cripple amazon but I sure my experience with everyone.

This is the last time for amazon will rip me off.

Amazon sells to Amazon customers using their amazon website platform, leading Amazon customers to believe that they are to receive a service that consistent and on par with the reputation of Amazon.

However, they allow third-party sellers to sell items without any of the customer protection guarantees associated with sale by a business established in Ontario.
In my case, I was charged for an item sold by a third-party seller on Amazon.ca but I never received the item. The Amazon customer service hides behind the third-party seller "it's not our fault, it's theirs" argument and refuses to issue any kind of refund. They simply sent me a link to their policy, in a "fend for yourself" fashion.

In my view, the amazon platform is part of the sale process and therefore bears responsibility with the sale. They do make a commission on the sale, don't they?

I have contacted the Better Business Bureau and filed a complain against Amazon. I also wrote to my MP and I am warning my friends and family about this. I will post this review on external websites as well, so that people do not get scammed the way I was.

I have been shopping on Amazon for years and always pleasant experience until got scammed from a 3rd party seller by confusing product information, misleading me thought there were 10 box item in my order but seller only mailed me 1 box. Due to covid19, when I received my item, it could no longer be return anymore (already passed last return day) and seller refused to refund my money. I tried to email/call Amazon but there is no customer service at all.

If you're going to place an order from a 3rd party seller, please be careful.

I don't know what has changed or what has happened to Amazon since the new year but it is becoming almost impossible to deal with this company anymore for me. Almost every order I place gets flag for suspicious activity. Account gets frozen with no help at all from their 'accounts help line'. There is no helpful customer service to speak of in this area and you are left stuck with no idea of why they think now, after I have spent thousands of dollars on their site in the past, these orders are anything but legitimate. It is to the point where it is not worth the time and frustration to shop on Amazon any longer. I know I won't.

I ordered on May 14 and saw a delivery date by May 25. When I got the receipt it said delivery by Nov 26. Can you imagine Nov 26. Then on May 20 I get a message that it was shipped and got a Canada Post tracking. It is now May 26 and when I track Canada Post message is that the client made a electronic ticket but the post office hasn't received the package yet -6 days later. They have also put the charge to my credit card. I can't get in touch with them and am really dissatisfied

IF I COULD GIVE ZERO STARS I WOULD. Worse customer service ever! And worse service ever. I order the Kindle paperless THREE times and never received it! Everytime it kept going back and they claim my address was wrong which is crazy because I got other items from them in the past. In any case when I finally Reorder the kindle for the forth freaking time I order the oasis version and can you believe what came in? The paperless version in the oasis box. WTFFFFFFF? I called customer service and the best they can do for me was to reimburse me ONCE I SENT THE ITEM BACK. In other words fkin nothing! Unbelievable. Will never order with them again. Its so sad the company because wealthy enough not to give two shots about their customers.

I placed an order for this item on April 30,2020. I know there is a pandemic going on that slows down shipping and delivery. I got a guaranteed delivery date for May 12, then it got moved to May 15, then no delivery date. They said "we will email you when we have a delivery date". Someone said from amazon "check back within a week", I did and nothing. There was one more left in stock, then a couple days later item currently unavailable. Amazon said "were sorry it's out of stock" but I ordered one when they were in stock. I canceled the order after all that waiting. Getting my money back. Amazon is crap.

We weres living in New Zealand for almost 2 years on a mission for my church. Due to COVID-19 we had to return to Canada quickly. In Canada I tried to use my Amazon Prime account but was asked to authorize my account either by push notifications to Android devices,(which I left in New Zealand) or to my New Zealand phone number (of which I no longer have the SIM card). Their support phone number is no longer receiving calls and the email address comes back as invalid. Several Chat line calls using a friend's account only resulted in each call being elevated to their Technical Team but I never heard back from them. I have always received good products with accurate billing. I wish their support people were better trained at their jobs.

I made an order and it was not delivered within 4 weeks so I contacted the seller who asked for another 2 weeks. I agreed. It still was not delivered. I asked for a refund as this was a birthday gift and I could not wait any longer. I was told by the third party seller that I would not receive a refund until I sent back their item and PAID THE SHIPPING MYSELF to do so! When I tried to contact Amazon, I got a No-Reply Email stating they would not be responding to me due to having less staff on, and offered me a bunch of links that could not help me.
Now I am out the money for my father's gift! I have no gift for him! I do not have the money to buy another gift for him! And they want me to dish out even more money to return the item I never got and probably will never see!

I used Amazon (Canada) for years with usually no problems, then since March I have had multiple amounts withdrawn from my account only to get notices that my payments have been declined and the product isn't being shipped! I've wrote emails to them and repeatedly tried to reach someone but because of covid 19 there is a lack of customer support and anyone really keeping an eye on transactions. Unfortunately our bank can only block future debits so needless to say I will never be shopping with Amazon again. We live in a remote community so online shopping is a necessity for us and our friends which Amazon will no longer be part of.

I made an order... it was due in a month... I sent 2 messages to company asking why it hasn't even shipped yet. Zero response both times. I left a review warning customers not to buy from YJ. GWL trust they are not a responsible company and they will not respond to any messages. I stated not to buy from this company... simple as that. No profanity no drama... Amazon refuses to post my review. They don't care about their customers only their dollar. So whom ever is reading this... do not buy from YJ. GWL on Amazon. They are frauds.
Shame on Amazon.