Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of the company appears to be declining, with numerous customers expressing frustration over product quality and inconsistent service. While some positive experiences were noted regarding specific deliveries, the majority of feedback highlights significant issues, particularly with returns, customer support accessibility, and the handling of complaints. Many customers reported long delays in refunds and dissatisfaction with third-party seller transactions. Additionally, concerns about misleading promotions and inadequate packaging further contribute to a negative sentiment. Overall, the company faces challenges in maintaining customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've been using Amazon for a lot of my purchase of books, even books that are harder to find can be found there.
The only drawback, for me, is the amount of French books available. It's a hit or miss, but still a lot of French books are available, so this site is my most reliable for book-related purchase, even gaming (RPG), or DVD/Blu-Rays are readilly available.
Always excellent! Now you only need to spend $25 to get free shipping ;o)
I've ordered books from here and shipment was fast - BUT customer service was slow in getting back to me. This site is not as great as Amazon.com. You need to buy $35.00 worth to have free shipping... which is great for me as I usually surpass this $$ amount.
Answer: If Amazon is going to use a third party courier service, (such as Intelcom), cancel your order and shop elsewhere.
Answer: Don't believe their delivery guarantee. They are late 4/10 times and are unremorseful for it
Answer: Very tough! No longer usable fir me, a Top 1000 and Vines Reviewer.
Answer: If you need customer service good luck it's not existing
Answer: I've never had to pay duty on anything from Amazon.ca, even if it was shipped from another country.
Answer: Happened to me. Just another sneaky way that Amazon operates. Welcome to the club.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account