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Amazon CAReviews 629

1.5

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Amazon CA Reviews Summary

The overall reputation of the company appears to be declining, with numerous customers expressing frustration over product quality and inconsistent service. While some positive experiences were noted regarding specific deliveries, the majority of feedback highlights significant issues, particularly with returns, customer support accessibility, and the handling of complaints. Many customers reported long delays in refunds and dissatisfaction with third-party seller transactions. Additionally, concerns about misleading promotions and inadequate packaging further contribute to a negative sentiment. Overall, the company faces challenges in maintaining customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
201
value
182
shipping
188
returns
164
quality
160

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Canada
4 reviews
8 helpful votes
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I've been using Amazon for a lot of my purchase of books, even books that are harder to find can be found there.

The only drawback, for me, is the amount of French books available. It's a hit or miss, but still a lot of French books are available, so this site is my most reliable for book-related purchase, even gaming (RPG), or DVD/Blu-Rays are readilly available.

Date of experience: February 4, 2012
Kuba K.
Canada
14 reviews
7 helpful votes
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Always excellent!
July 25, 2011

Always excellent! Now you only need to spend $25 to get free shipping ;o)

Date of experience: July 24, 2011
Canada
8 reviews
32 helpful votes
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I've ordered books from here and shipment was fast - BUT customer service was slow in getting back to me. This site is not as great as Amazon.com. You need to buy $35.00 worth to have free shipping... which is great for me as I usually surpass this $$ amount.

Date of experience: March 16, 2011