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Allivet Reviews Summary
Allivet has a rating of 3 stars from 4,208 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.
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I came back to using Allivet because my local vet was out of a needed prescription. I hustled to get my documentation in on Friday and called early Monday to see when it would ship. I was told it was being escalated and would go out same day. Later in the day, it hadn't shipped and I called to be told I had done everything right but there was an error on their end. Tues, still not shipped... again, issues on their end and going to be escalated. At this point, if it ships Wed, it will have been 5 days to even leave the facility (plus the 3-7 for actual shipping). And by calling all over town, I found the same medication in person myself in the meanwhile. Yes, it's cheaper at Allivet but that doesn't do any good when they're not actually sending it out. It's super frustrating to have a senior pet with ever changing medical needs and not be able to fulfill things reliably.
Their prices are good, the customer service is the best, and delivery is quick. What more can you ask?
I started using Allivet for Prescription drug for my dog. It was a good price. Now my dog needs Interceptor Plus. I ordered 12 month supply and save about $25 compare to other vendors. Thanks Allivet!
I've used Allilvet for a couple of years now, and now some of my friends and family have begun ordering their dog/cat needs from you. I guess my enthusiasm rubbed off.
Allivet has best price for monthly Galliprant medication we give our 13 year old collie. Plus we can usually find a discount coupon which helps because the medicine is, on average, $63 for 30 pills. Every little bit of savings helps! Thank you, Allivet!
Although my cat's Zeniquin is so costly-- Allivet has provided me with the cheapest options. They also have great deals! I got 35 tablets for basically the same price as 20.
I have ordered Rx from this site previously. I just got my girl a new Rx and decided to price shop. Allivet had the best price by far over my vet and other online mail order Rx for my girl. Thanks!
Why do u have to contact the vet for a reorder of the same drug for my dog?
Otherwise. Your price is great and I really appreciate free shipping.
Easy to order & reorder prescriptions! Great prices! Items have always come properly packaged & in great shape!
Fast and easy. They even contact your vet for you. Your pets medicines delivered fast and conveniently to your door.
I have used Allivet for quite a while now, and up until recently had been very happy with their prices and their service. All of that changed this week, when I realized that I had less than a week's worth of medicine left and had gotten notification that my dog's autoship medication had been sent, though I had received notification a week earlier that it was about to ship unless I wanted to skip the delivery. When I checked on Allivet's site, I saw that it was back-ordered. When I called they basically said oops... they apologized and agreed that they should have let me know that it wasn't being shipped... but they made no offer to substitute the medication or call another supplier. Had I not noticed the absence of a mailing notice, my dog would have been without her medication, and the sudden stop could have had devastating effects. Fortunately, my veterinarian has some in stock, and though I will have to pay a lot more, the dog will be okay. The company offered a store credit of some kind, but I turned it down, as I won't be spending another penny with them.
I found Allivet by chance and have been using them for my pets' medication. When I first used them, there was some "hiccups" in obtaining my pets prescription from the vet however after that it has been a smooth purchase. Just don't wait till you're too close to running out of meds. I've referred several family and friends to them. Honestly I haven't compared prices because of their reliability.
We used this product for our dogs and it worked great! We like to put our mommas on antibiotics after whelping to prevent infections. This is an excellent way to give them amoxicillin. We used the 500mg capsules for our Danes.
Allivet has saved me money over the past few years, though Chewy is getting on board with their new prescription products. The problem with Allivet is that I've paid for expedited shipping several times and always regretted it because the packages still arrive in 5 to 10 days. This includes second day. I've also had them accept an order then not be able to fill it for a considerable time. That was a while ago, but they always take longer than Chewy or 1-800-petmeds.
I just placed my order, so I'm basing my review on the initial shopping experience, not on customer satisfaction of any products. The website had easy controls, competitive prices on some of the products and it was easy to request that they contact our dog's vet for the medications which require a prescription.
We have two dogs on this med. It becomes quite costly every month
Allivet makes it more affordable
Their customer service is fantastic as well
I ordered the supplement and I am shock because of the service its so fast and because of this reason I will like to recommend every one and I will like to visit again
I just lost $5.66 in rewards because I could not find where to apply the certificate # in checkout. Maybe its just me, but the procedure seems overly complicated.
The place I used to order my Thomas Labs pet meds from does not supply them anymore. I am thrilled to have found Allivet. Since I have a cat rescue, keeping non-prescription medications on hand is paramount. Delivery was fast, and the items I received were intact. Thank you, Allivet!
This company does great customer service, even when I have to call & get answers before I order my pets medicine.
From the business
Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members