AliExpressReviews 8,094

They are the worst of the worst.
Crooks. People stay away from Ali express
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Not all products arrive and they do not refund, shop at your own risk, the answer "not enough evidence provided" like what i can show for not receiving the package?!?

Returned goods in one parcel. One order refunded 2rd no. Incompetent customer service. Requested shipping cost refund per instructions when I returned. Ali express higher team replied stating buyer pays despite clear statements on orders saying.othewise. I am starting process of reporting them for breaking consumer laws and will dispute payments with my bank. I strongly recommend DO NOT SHOP WITH THIS SITE

This site has it all. Not all are exceptionally good things but its has almost everything. But sometimes it takes time to arrive.

I've placed two orders with AliExpress - ordered a set of interchangeable Knitting Needles Pic 1 (received the cheapest set of plastic crochet hooks Pic 2). Second order was for 24 Googly Eye Rings (in the pkg I received 22). Trying to explain the issue with #1 order was frustrating and useless. The only good thing I can say is Shipping was much faster than anticipated

I have been dealing with this company now for 3 weeks. I ordered something that contained 2 pieces, they only sent one. I immediately got on chat to speak with someone about it. The rep continued to say the same thing over and over as if she didn't understand or was playing dumb. She tried to get me to click "I received" button, when it clearly states if you click it, you agree you received everything in good standing. I refused! I finally got her to acknowledge there was to be 2 pieces in the order by sending the pciture (after I unstructed her how to click on the link that showed 2 pieces with what I ordered) I screenshotted the whold conversation, she said I would receive a new order with both pieces. I never did, and they closed out the original order stating that I received the original order, they did that, not me! NO REFUND, NO NEW PARTS, NO ACKNOWLEDGMENT of a new order, or of the error committed! THESE PEOPLE ARE CROOKS! DO NOT PURCHASE FROM THEM!

I ordered multiple items, but around 1/4 of items were not delivered. I want my money back but not sure how to contact them, since their items was purchased from different sellers.

Never got my order and will not get any refund. SCAM Postal service said they try to delivery. I have video recorded doorbell and no one ever try to deliver. No possible way to contact the shipping company they use

Aliexpress does NOT back up purchases and you won't receive them. I filed a dispute as I ha ent received the item. Aliexpress deemed it invalid and said to contact carrier.
NO resolution, no product, complete rip.off.
DO NOT ORDER FROM ALIEXPRESS.

I just saw the response from AliExpress regarding my review. It is of no help. I contacted the help

Center customer service at least three times if not more. I had the same story even though I could prove they had it they say they didn't get it there for there would be no refund. It is very unprofessional. Please be very careful if you choose to order from this company. You do exactly what they tell you to do you can prove exactly everything you say and they still do not follow through.

They telling us 70% anniversary deal but before the anniversary pop up they jack the price 10×,then telling us this is discounted rate 🤣 how I know because I am regular for aliexpress in 3 month I got almost 50 package 📦 whatever I bought for 20$ now 70% off but now 30$😂what a joke

Ordered a part from aliexpress. They took my money, and nothing was delivered. They would not refund my money so i am out of luck. Bad site don't order from them.

Ordered a multimeter and selected AliExpress choice delivery. Turned out they ship parcels together in pellets and the pellet with my parcel had some medicine in it. The whole pellet was held by authorities as it needed clearance from Drug Regulatory Authority. AliExpress refused refund as according to them customer is responsible to clear customs. I am willing to pay customs but obviously I am not responsible for the whole pellet. Definitely not responsible for whatever medicine was in that particular pellet. Their delivery partners in Pakistan do not answer your calls or reply to your mails.

My order never shipped and aliexpress haven't even refuded me, they continue to fob me off, customer service are full of lies and fake promises

If you are OK with Chinese level quality stuff, this is a very good place for shopping. I've bought quite some goods here and all of them were good. Note it may take some time for items to arrive. One thing I am missing on the site that I like on Ebay, is sorting by the price + shipping, but this is rather rare feature in online shops. Also, I have a disappointing recent experience where I found a great deal for an item I need and paid for it. I did not hear from the seller/site for 2+ weeks. Then I contacted the seller two times, both times they confirmed that the item is about to be shipped, but next day the order was cancelled and money refunded. Based on the description, it was expired. When I tried to chat with the site support, they said that the item is no longer available. But I checked and they still have the item, but for different price. I spent some time in the chat, but for some reason they could not have the seller send me the product, they just said they will warn the seller that this is unacceptable. And the way the site works is I can't leave feedback for the seller when the order is cancelled. So I thought at least I leave the site review here.

I still haven't gotten my items! These issues are having people switch their mind about shopping here.

Make sure everyone gets there stuff!

Three months since purchase of a defective product and still no refund or reimbursement of the shipping costs to return it. So now I'm out of pocket almost $200. I do not recommend this site at all unless you want defective products.

I had an order recvd on 2/7/24.3 of the 10 items were defective. That's a 33% defective rate.
I returned the items after checking the remaining shipment on 2/14/2024. They recv'd the return on 2/20/2024 at 11:34 AM. They claim that it takes 30 days from the date I shipped the item to them. So today is day 31. Still no refund for their defective items.

I got absolutely scammed. Didnt get product, the alleged delivery had a counterfeit label. I got scammed and customer service did absolutely nothing to help me. What valid evidence could I have provided that I didn't get it? A picture of nothing? The customer service team did not care to help in the slightest, and it's clear they outsource their customer service to people with zero experience or even knowledge about their own website. Worst buying experience in my life.

I recently purchased a T-shirt of average quality, and I have mixed feelings about it. On the positive side, the design is decent and the fabric feels comfortable against the skin. However, I noticed some stitching flaws and the material seems a bit thin and prone to stretching. While it's not the highest quality T-shirt I've owned, it's still wearable for casual occasions. Overall, I would describe it as an okay purchase, but I wouldn't expect it to last as long as higher quality alternatives.