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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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You have a good book selection ranging from people beginning to read about a subject up to a scholarly level about said subject. Your service is good and so far I haven't had any problems with deliveries.
Easy site to use. Many books I'm interested in are available on Alibris
Price of my 2 books was great. Shipping rates seem pretty high
Been shopping here since the 1990s (iirc, my memory could be wrong). Consistently accurate descriptions, never missed a delivery.
Been a customer since they opened. Never a problem.
It was easy and efficient -- I would recommend using Alibris to others --
Title was available from many sources --
It's been a while since I last shopped at Alibris, but everything went fine.
Easy to use and order. I got my daughters textbooks used and cheap
I would like a way to find a list of books at the same store. I can search all stores or go to a specific store and search for different titles, but I cannot enter a list of books and find stores with multiple items on my list.
I found Alibris while looking for a book no longer in print. My experience was fast & affordable. Book condition was exactly as described.
Easy way to shop for used books. Good website. Reasonable prices.
I having some problems entering my address since it does not give explicit place to what needs to change, in some places they indicate with a red asterisk
Easy and great prices. I'm glad you had the book I wanted! Thank you
You seem to most always have what I need at great prices. Ive appreciated your presence and service for years. Have sent many past students here for textbooks. Don't tell the college bookstores that. 😉
Order received as described in timely manner. Multiple matches with prices to choose. Easy ordering.
Easy to use, but postage was nearly as much as the book. Would like a way to track purchase.
Simple to use. No problem looking for item to be purchased. Fair pricing.
Good prices and variety and fast delivery service also. Like that lots of large print books are also now available..
I was able to find all but one or two books I was looking for at a great price.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

