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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Alibris is one of my favorite websites to shop for books. If you have a favorite author or you're looking for good hardbacks because your children will destroy paperbacks ( like mine!) Alibris is one of the best places to go to.
The shopping experience was fine, but the quality of the books I received compared to how they were listed was not great. One book was listed as "good" and came with multiple torn pages. I wouldn't consider that good.
Quick and easy to find and order the book! I appreciate recycling books instead of buying new.
Easy to find what the book I needed and checkout was a snap! Thank you!
Very efficient and timely process! I was able to find what I was lookin fo and compared to other sites that he prices were the best value for me!
I found books I've been having difficulty finding on other websites. Thank you,
Found just what I was looking for, can't do better than that.
The description indicated writing or highlighting inside, but I expected better cover condition.
Price and condition of book are clear (how does other seller rate her copy Good and charge so much more? I don't need to know, just found it curious.) I got what I wanted.
Listed on Good Reads recommended sellers. This book is rare, but I am not a collector so I was searching for a non-collector copy. Eureka!
It was easy to find the book on your site. It came on time. Thanks.
It was very easy to find the book that I needed. Especially with all the different filter options and the system's layout. It wasn't too complicated at all and it was very helpful to find exactly what I needed. Thanks guys.
Great services and low priced and quality books. Fast arrival time.
I was confused when I said that my billing and shipping addresses were different, which one did you need me to write first. I learned afterwards that you were prompting me to give my billing address 1st.
Their website is easy to navigate, even for an old lady like me. (I'm 74, and NOT a techy) They had what I wanted, I ordered it, it was easy, and it came quickly.
The shopping experience was great, tho' the shipping on a few items seemed awfully high.
The books I received arrived quickly and matched their description. I really appreciate knowing the size of the book: mass market, hardback, etc.
Great as always. Easy to search and find products, and easy to order. Thank you.
Excellent easy-to-use website with great selection of items. And thank you for the always excellent service.
I will find out what "good" condition means. This is my 1st purchase from Alibris.
Clear, accurate descriptions of the product, good prices, ease of ordering- I've always been satisfied with Alibris.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

