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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Searching books is simple and in most cases, I am able to find what I am seeking.
Good experience, timely receipt and good price book in great condition
I started using Alibris years ago, looking for a specific, no longer in print, textbook, and I found it!
Since then I come here for gifts for others and myself, more textbooks, out of print books.
I will shop here as long as Alibris exists!
I love this website. I've been using this resource for years.
I was pleasantly surprised by the quality/condition of the books. I thought they were in better condition than described.
Obviously, I'm not current with shipping charges; however, the purchase is worth it.
Why do I need to type crap in in order to tell you I received the book!
My books came so very fast and were very cheap. The only issues were that these books do not come new, almost all of mine had writing in them and one of mine had a severely damaged spine. Other than that though, it was a nice process.
Receipt in delay announced
The book is like described
Very good service
As a first time customer living on the other side of the globe I am very pleased with the (used) book I received, the speed of the delivery (less than four weeks) and the quality of the customer service (thanks *******@ThriftBooks)
EASY TO NAVIGATE WEBSITE AND FIND THE BOOK i WAS LOOKING FOR ALSO TO FIND THE BOOK AT A REASONABLE PRICE.
Great place to shop for books. Very easy experience with my purchase.
The shipping price was very standard and way above the cost for one book standard shipping. So the shipping cost should be up from with book costs so we can choose the most economical offer
Everything has been great so far! I have not had any problems with the site and everything that I have ordered has come in the proper condition, and if not has been refunded and worked through.
Found 2 books that I had been looking everywhere to buy but couldn't find them. I found them on Alibris and decided to take a chance and try the site out. I was pleasantly surprised at how quickly I received my books and how fair the prices were - highly recommend!
Excellent customer service
Easy website browsing
Fast delivery
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members