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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The shipping price was very standard and way above the cost for one book standard shipping. So the shipping cost should be up from with book costs so we can choose the most economical offer
Everything has been great so far! I have not had any problems with the site and everything that I have ordered has come in the proper condition, and if not has been refunded and worked through.
Found 2 books that I had been looking everywhere to buy but couldn't find them. I found them on Alibris and decided to take a chance and try the site out. I was pleasantly surprised at how quickly I received my books and how fair the prices were - highly recommend!
Excellent customer service
Easy website browsing
Fast delivery
The book arrived in very good condition (better than i expected), it came quickly and the price was very reasonable.
I accidently ordered 2 books when I only wanted 1. I inquired about returning one of them, but the website did not allow me to do so.
It was easy to find what I was looking for and the checkout process was smooth.
It was easy to find what I was looking for and the checkout process was easy.
Alibris is always easy to use and with wide choices of books and media
Functionall great, aesthetically so-so. Would prefer mobile-first design interface and ability to use Apple Pay over Pay Pal.
Wishing for discounted shipping when getting from one seller!
Quality was as good or better than expected. The prices were much lower than amazon and other places, and operation was smooth overall. Very pleased.
Alibris had a used copy of the book I wanted, at a fraction of the cost. It came in perfect condition, in record time.
Easy to find what you want and execute a transaction. Very simple checkout process and shipping direction.
Easy to search website for items I am searching for.
The descriptions of materials are very helpful.
Easy to navigate website, place order, good follow up by Alibris customer service team!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members