Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great Book Selection that you can not find many other places
Great website for new and used books!
Very easy to search and buy product. I searched for what I wanted and found it in the condition that I wanted it.
Happy with product, but I had to wait 21 days for delivery! Should not take that long now days!
I found the books I wanted. Hopefully the descriptions are accurate. Sometimes the books I receive do not match the descriptions.
Very simple and easy way of shopping. Nice experience. Recommended
I received my book in a timely manner and I appreciated the quick service.
I've used this sight many times over the years and have usually been pleased.
I have shopped with Alibris for a few years now. My experience has been great.
Easy to use and I've used you several times with very good results.
The site was very easy to navigate! Will check it out in future
Always a great price on second hand books. Delivered in the time frame nominated.
The books are cheap, in good condition, and it's nice to buy in bulk. The only thing that was mildly inconvenient for me was how long it took to receive my item. It was over 2 weeks for one book so I would recommend buying more and make the shipping costs worth it.
Alibris is prompt and respectful of customers, sellers and books.
Found the book I was looking for at a great price.
Easy to order, great price. Great follow up offered that helps if anything goes wrong
Albris is a wonderful place to search for and buy books! It is so easy and the used books are in very good shape!
Alibris is is so easy to order from. The prices are wonderful and the book quality is just fine. I think this is a great site for my book reading needs.
The Book is available and in very good condition. In addition delivery in 14 days
I very much enjoy this website and its strong selection of books and music! Thank you! I was hoping to use my coupon COLLEGE to get $3 off… The checkout process did not allow me the opportunity. 🥲 Can you help me with this?
Very good experience. I was hoping the shipping would be a bit less because many items came from the same location. Thank you!
I liked everything about it. My book arrived undamaged and I was very happy
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

