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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Tracking the parcel out of the USA was a problem but they did arrive just in time for the start of the academic year
Very disappointing that I was unable to pay in Australian dollars when it was advertised in Australian dollars but I was then forced to pay in US dollars so I will be forced to pay a huge transaction fee with the bank. Not happy that I was FORCED to buy it with US DOLLARS when you advertised it in. AU$ and I was FORCED to agree that my feedback would be published or I could not buy the book! What happens to Freedom?
I love using Alibris because it's so easy to purchase the books. I want as soon as I realize I want them!
Easy as pie! Easy to order, great price, fair shipping! A+, 5 star
Easy to use the website and cheap price and good quality of the book i received
Very nice condition, low price for a great book. Very useful for teachers
After a false start with another company that turned out to be a scam I was doubtful my book could be found and remained sceptical until it actually arrived yesterday! I'm so pleased!
I was looking for a less popular book, and found it on Alibris.
Always a pleasure to shop here. The ease of finding older books and at a great price keeps me coming back. Why buy new?
Excellent site where I found the book I wanted in a minute. Other sites could not confirm that the edition I wanted was available.
Will purchase from them again.
If you want someone to give you a review you need take ir less difficult.
Excellent service. Just wish I knew how to purchase multiple copies from same store in order to minimize shipping costs.
Great availability. Not owned by Amazon. Great selection.
Was easy to navigate, nice selections. Found titles no other online store had in used books
Easy- past information provided and acceptable, providing ease of use!
It was fine. I did not like that it was difficult to switch to another seller that allowed expedited shipping at check out. I guess I will know next time to put it in the search terms. However, that is the only reason for 4 stars. My book will likely be about a week late. However, it is my favorite place to buy textbooks.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

