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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Found the book I wanted - Good condition - reasonable price.
Able to check out smoothly even without have to register / create a log-in etc.
The book I ordered came quickly and has some damage to the structure, but is as described. Can't beat the deal I got.
Great service and always have what I am looking for when I need it in a hurry
Super! Gave the information I was looking to find. Clearly explained.
Easy, convenient, and quick online shopping. Easy to navigate website.
Quick and easy process. It doesn't get any better than Alibris.
I go on the Alibris site from time to time. I have usually been able to find items I would like to purchase. The condition descriptions are always spot on for the products I choose and the value and price I pay is better than other online sources.
Very easy to find what I want and then select items to purchase.
Searches always quick and accurate. Choice of price and condition.
Reliable accurate information and prompt service on past orders.
Found my used book, great price, mailed to me fast. It was well package, the book was in great condition. Will do business with Alibris again. Thank you.
Books are easy to find and there are usually many options to choose from.
Alibris has used books that can not be found anywhere else. Simple order process and the book arrives on my doorstep a few days later.
It was great I got my product at a good time the product was in good condition when I got it there was nothing wrong with it and it was cheaper than all the other online shopping services.
Easy and quick. Pleasant experience! Recommended it to friends.
It would be great if you would include an area for directions to an address. We live on a State Route and it doesn't show that on your form. I realize you use GPS but I still have items returned because the driver can't figure it out.
Good experience, pretty fast, though I would have liked to be given updates on where the package was and when it arrived.
Easy search and quick checkout. Can usually find the hard-to-find.
Smooth running web interface, and always able to find what I'm looking for
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members