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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,709
shipping
12,699
quality
12,693
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Very easy to find and no forcible account creation, website bring value as compare to its competitors

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Great seller wonderful price
October 10, 2024

Great seller wonderful price@@@@@@@@@@@@@@@@@@@@@@@@@@

Date of experience: September 30, 2024
New York
1 review
0 helpful votes
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I am generally pleased with Alibris historically, but in this this case I was a little disappointed that the heavy and bulky hardcover photo book I had ordered was not packaged adequately in a box with padding, and as a result arrived bumped at the edges and corners.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Thanks
October 10, 2024

Received the product at the scheduled time, and the status of the book was as the web said.

Date of experience: September 30, 2024
Virginia
1 review
0 helpful votes
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Fast and efficient purchase
October 10, 2024

Fast and efficient purchase. I have nothing to add to my comments to add up to your required 50

Date of experience: September 30, 2024
Florida
1 review
0 helpful votes
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Easy to locate books of interest
October 10, 2024

Easy to locate books of interest. Reasonable pricing. Long time customer.

Date of experience: September 30, 2024
Florida
1 review
0 helpful votes
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Add a delete or edit key to completely eliminate an old address

Date of experience: September 30, 2024
Connecticut
1 review
0 helpful votes
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Very well written.
October 10, 2024

No worries.i would definitely advise ordering from them in the future

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Your price changed from 7.31 to 8.08 to 8.12 since I added to my cart & I had to keep putting my card code several times because it wasn't able to process! I wouldn't want to purchase if I had a choice!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2024
Virginia
1 review
0 helpful votes
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Everything was very easy
October 10, 2024

Everything was very easy. And I can't wait to read my book about the great Baryshnikov, whom I once saw dance. I'll never forget it.

Date of experience: September 29, 2024
Minnesota
1 review
0 helpful votes
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I love your website *usually*
October 10, 2024

I love your website *usually*. But TODAY, you are overcharging me for shipping!
Per YOUR website (https :// www.alibris.com/help/consolidated-shipping#:~:text=The%20first%20item%20you%20purchase,same%20package%20by%20the%20seller.) I followed instructions to receive "consolidated shipping". I carefully selected 3 sellers and purchased 9 books, but am being charged FULL shipping on each!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2024
Michigan
1 review
0 helpful votes
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No explanation of "May be eligible for free shipping".How? How does one know whether or not this is so? I'd also like more information on condition of a particular item: "may be this", or"'may(or may not)have this or that" isn't particularly helpful...

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2024
Canada
1 review
0 helpful votes
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Delivery really sucks.
October 10, 2024

Accountability zero from seller and no proper information on website

Date of experience: September 29, 2024
Arizona
1 review
0 helpful votes
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Good
October 10, 2024

Good service timely delivery found what I need will use again

Date of experience: September 29, 2024
California
1 review
0 helpful votes
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Safer package for shipping, please
October 10, 2024

I'm delighted to have this book "The Doheny Mansion." It provides even more information than I expected about the Doheny's and their houses. The book is a paperback and was shipped in a bubble package. That wasn't enough to prevent the book from getting bent at one corner in shipping. I've been putting heavy books on it to flatten it out, but it would be better to ship a book like this (large and paperback) in a stiff carton that will protect it better.

Date of experience: September 29, 2024
New York
1 review
0 helpful votes
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Textbook purchase
October 10, 2024

Ordered text books for my intro to psychology and intro disabilities studies course. Textbooks came quickly under expedited shipping. Condition of book was superb, I ordered used but they looked brand new.

Date of experience: September 29, 2024
Minnesota
1 review
0 helpful votes
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I needed 3 vocal scores for a musicology class and Alibris had all the editions I needed at a great price. Shipping was quick and items arrived neatly packaged and just as described.

Date of experience: September 29, 2024
Ohio
1 review
0 helpful votes
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On longing
October 10, 2024

I dislike being harassed for feedback especially with character counts

Date of experience: September 29, 2024
Maryland
1 review
0 helpful votes
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N/A
October 10, 2024

Good. Fast. Clear description of terms & agreements. Book in good condition

Date of experience: September 29, 2024
Pennsylvania
1 review
0 helpful votes
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Convenient, speedy and clear access on your website throughout the selection and buying process. The price was right; hopefully, the book will really arrive in "good" condition as well.

Date of experience: September 29, 2024