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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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As a self proclaimed bibliophile, I love getting books from Alibris.
I had a fantastic experience with Alibris! The website offers a vast selection of books at competitive prices, making it easy to find both new and used titles that fit my budget. The ordering process was smooth, and the delivery was prompt, with items arriving in excellent condition. I especially appreciate the variety of independent sellers available, which adds to the unique selection. Customer service was responsive and helpful when I had a query. Overall, Alibris is a reliable platform for book lovers, and I will definitely be shopping here again!
Pain-free ordering experience. Good choices of books. Good prices.
Excellent service wonderful books you have.I appreciate good books.
The used book was received quickly and was in good condition.
Good description of the condition of the book and a smooth process overall.
The ordering process was simple, limited copies of this book in like new condition. I hope the product is as described by vendor
First time user of Alibris and absolutely delighted by the overall experience. Speedy delivery, great price, book description exactly as listed. Incredibly positive experience.
I received the wrong edition of the book. However, I was told to keep it and reorder the edition I wanted
The book is in good condition and exactly as described. It took a few weeks to arrive here in the UK but that didn't really matter. Overall, a good shopping experience and I would definitely use this seller again.
I like the ease of use, and thank you for the good price! Delighted with Alibris!
I purchased the book I was interested in for a much better price than other mega-outlets.
Creating an account and placing my order was so quick and easy.
I wonder where you get your used books. Do you buy up peoples used books for resale?
I try not to support Amazon. Shop small! The service and prices are just as good.
Always had very positive experiences with Alibris, they're my go-to book seller!
Have ordered from Alibris for years and only had one 'bad' experience. A seller had indicated a book was 'like new' and it had crayon scribbles all over the inside cover. Other than that, I always recommend Alibris on my Facebook page, I am REALLY happy with the platform and the service/books I've received!
Books arrived quickly and as described. Thank you for a seamless transaction.
Very easy to navigate the site. The prices are extraordinary and reasonable. I'm paying for college and the books are a must have! Thank you. Thank you. THANK YOU!
Item came as described and in a timely manner. Would order from them again.
Prompts were easy to follow. Page is well designed. Prices are reasonable
This is a brand new book. I didn't think you would have it in stock... Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

