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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Item came as described and in a timely manner. Would order from them again.
Prompts were easy to follow. Page is well designed. Prices are reasonable
This is a brand new book. I didn't think you would have it in stock... Thank you.
Easy to find book and order. Very wide selection of books to choose from.
I'm very happy with this wonderful Clie dictionary. Excellent condition and came in time. Thank you!
I've used Alibris before and am happy to use them again.i found multiple options for the book I needed.
Found the best price possible for a relatively rare book on ninja philosophy here and also on another martial arts philosophy book which was under $3.
Easy process - great selection of books - especially in the area of art and crafts.
The site was easy to use. Thank you for making Carl Trueman's book available.
Quick, good price, quality history book, several choices of condition for my personal library.
Disappointed finding out days later that my book wasn't available, having to re-buy and pay shipping. I only purchased the other two books in order to reach the free shipping for the first shipment. I would have just not bought those had I known.
The default shipping address went to my grandson. Twice this has happened, so that I had to rebuy books intended for myself. Why doesn't your shipping default to the account owner? And require a change if it is being sent to someone else?
Ordering was easy and fast. Offered the book at a better price than other sites.
Very easy to find what I was looking for and make the purchase
I've been a long time customer of Alibris. When ordering a single book I often come to Alibris first because the prices are very competitive. I've not suffered a loss, wrong or damaged book in nearly 20 years.
Book was in great condition, arrived quickly, recommended.
Great selection for books, etc. Super easy website to use. Gets kids motivated by choosing what they want to order to read
All good‼Got the book I wanted in a reasonable time from the great Half Priced Books!
Shipping charges on some are outrageous! $12 for one paperback book?! I know some of these may be beyond your control, but seriously?!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

