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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,596
shipping
12,586
quality
12,580
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Smooth and easy,good book descriptions *******890123456
October 16, 2024
Updated review

Smooth and easy,good book descriptions **************

Date of experience: October 6, 2024

2 Problems: 1 "Shopping cart" ison not visible on Android Chrome browser. (Completed order on Firefox)
2: Unclear about "what "shipto" address is in order, and cannot recall it. Order #73539893

Date of experience: May 27, 2024
New York
0 reviews
0 helpful votes
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Hopscotch
October 16, 2024

I took one star off--not for the seller, but for the fact that this is the second time you have asked about this order. I GOT IT, OKAY?
Thanks--

Date of experience: October 6, 2024
New York
0 reviews
0 helpful votes
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Book
October 16, 2024

Found book on website. Order was fulfilled and received quickly.

Date of experience: October 6, 2024
Minnesota
0 reviews
0 helpful votes
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Pleased with service
October 16, 2024

Ordered a book. Came as described. Fast shipping. Good Price.

Date of experience: October 6, 2024
Texas
1 review
0 helpful votes
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Good service and delivery
October 16, 2024
Updated review

Great products and customer care and support! Good merchandise at much affordable prices.

Date of experience: October 6, 2024

Great Company to do business with!
August 12, 2024
Previous review

Good Service easy to use order system. I liked the variety of books and materials - easy on-

Date of experience: August 2, 2024
Bulgaria
0 reviews
0 helpful votes
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Çok hızlı ve ucuz
October 16, 2024

Çok hızlı ve ucuz. Seçenekler çok fazla ve seçenekler içerisinde de tercih yapma imkanı var. Tabi ki en güzeli çok hızlı ve sonuca ulaşması.

Date of experience: October 6, 2024
Illinois
0 reviews
0 helpful votes
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Item as advertised
October 16, 2024

Item came quickly and in good condition. Happy with their service.

Date of experience: October 6, 2024
New York
0 reviews
0 helpful votes
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Had a little difficulty processing my order and I've used Alibris before

Date of experience: October 6, 2024
California
0 reviews
0 helpful votes
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Always exciting to order new knit and crochet books. Prices beat Amazon almost every time!

Date of experience: October 5, 2024
Arizona
0 reviews
0 helpful votes
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Extra long delivery time
October 16, 2024

I ordered this book on Sept 17. Delivery was to be between Sept 20-25. I needed this book for a class that started on Sept 19. The book sat in Illinois for about 2 weeks before finally moving anywhere. Once I saw movement, I had it in a few days. Alibris is located in CA, but the book came from another party in IL. Will not be ordering here again.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2024
Texas
0 reviews
0 helpful votes
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Always fast and with the right price
October 16, 2024

I order from Alibris because they have the best books at the best prices. If I don't find it in my local library, I look it up in Alibris. They get to me fast. And I've been found some pleasant surprises and books about topics that interest me from time to time, too.

Date of experience: October 5, 2024
Nevada
0 reviews
0 helpful votes
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Wonderful experience!
October 16, 2024

Wonderful experience! I was looking for great reading options

Date of experience: October 5, 2024
Michigan
1 review
0 helpful votes
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Thank you very much for finding the copy of the book...
October 16, 2024
Updated review

Thank you very much for finding the copy of the book I want at the lowest price, and for free shipping one of my books qualified for!

Date of experience: October 5, 2024

I'd like to be asked how I would rate my shopping experience overall after my order arrives

Date of experience: July 3, 2024
California
0 reviews
0 helpful votes
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Hard to find how to edit newcc address si I had to enter same cardas if it were new and then I could changeold address!

Date of experience: October 5, 2024
North Carolina
0 reviews
0 helpful votes
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Happy With My Purchase
October 16, 2024

Ordered the book at the price under market, and it arrived promptly.

Date of experience: October 5, 2024
Canada
0 reviews
0 helpful votes
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Best website ever
October 16, 2024

I ordered some really expensive books for a cheap price. The quality was so good, didn't even look like it was used. Recommend their store.

Date of experience: October 5, 2024
California
0 reviews
0 helpful votes
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I just paid more in shipping $140 than the books cost. I had no choice because I need the books for the 7th grade students. NONE of the coupons would work for my purchase. I think something can be done about this.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2024
Oregon
0 reviews
0 helpful votes
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It was easy to find what i was looking for, easy to place the order.

Date of experience: October 5, 2024
Alabama
0 reviews
0 helpful votes
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Always dependable
October 16, 2024

I can always count on Alibris to have what I'm looking for and to deliver it in a timely fashion at a reasonable price. Very grateful for their commitment to the written word!

Date of experience: October 5, 2024
Arizona
0 reviews
0 helpful votes
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I had to change my address and couldn't change the zip code. I hope the post office can deliver it. The correct zip code is *******

Date of experience: October 5, 2024