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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,027
value
12,609
shipping
12,599
quality
12,593
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Easy to navigate, easy to check out
October 17, 2024

Easy to navigate, easy to check out. Overall a good experience.

Date of experience: October 6, 2024
Oregon
1 review
0 helpful votes
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Exactly the book I needed for a phenomenal price. I'll definitely be returning to shop more if I need more books

Date of experience: October 6, 2024
Canada
1 review
0 helpful votes
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Alibris gives me a variety of sellers to choose from,...
October 17, 2024
Updated review

Alibris gives me a variety of sellers to choose from, information is clear and concise, site is easy to navigate, prices in CAD, happy repeat customer!

Date of experience: October 6, 2024

Easy to navigate site and find what I am looking for...
August 10, 2024
Previous review

Easy to navigate site and find what I am looking for with a variety of choices

Date of experience: July 30, 2024
Pennsylvania
4 reviews
0 helpful votes
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The cookbooks are easy to find, and I have enjoyed...
October 17, 2024
Updated review

The cookbooks are easy to find, and I have enjoyed ordering from here for years.

Date of experience: October 6, 2024

I have always had a good shopping experience here
July 31, 2024
Previous review

I have always had a good shopping experience here. I like to buy these cookbooks for wedding shower gifts. It was given to me a long time ago by a good friend and I like to pass it on

Date of experience: July 20, 2024
Thailand
1 review
0 helpful votes
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Please,I hope I will get my books because last time it lost while shipped.

Date of experience: October 6, 2024
California
1 review
0 helpful votes
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Keep up the good work, don t change the system as we...
October 17, 2024
Updated review

Keep up the good work, don t change the system as we golden oldies are not easy to re program

Date of experience: October 6, 2024

You people are the last stand as the local libraries...
August 22, 2024
Previous review

You people are the last stand as the local libraries go into the digital world and leaves us oldies behind. I like the feel of a book, where you can turn back a page or two to verify a fact in the story rather then swiping endlessly to on a screen and then having to go forwards to your original page...ugh

Date of experience: August 11, 2024
New York
3 reviews
0 helpful votes
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XXX
October 16, 2024
Updated review

*******890 *******890 *******890 *******890 *******890

Date of experience: October 6, 2024

Alibris is an easy shopping experience, plus a LOT...
June 7, 2024
Previous review

Alibris is an easy shopping experience, plus a LOT cheaper than Amazon!

Date of experience: May 28, 2024
Massachusetts
1 review
0 helpful votes
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The service is always reliable & as always, excellent!
October 16, 2024
Updated review

The service is always reliable & as always, excellent! It always has been for years.

Date of experience: October 6, 2024

Always excellent!
January 7, 2024
Previous review

Always excellent!

Date of experience: January 7, 2024
Massachusetts
1 review
0 helpful votes
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Very speedy and well set up
October 16, 2024

Very speedy and well set up. I thought one of the two books I chose indicated "free shipping," but I guess not -?
Thanks.

Date of experience: October 6, 2024
Colorado
1 review
0 helpful votes
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Was great
October 16, 2024

It was a good book but was a small book it came on time as schedule thanks

Date of experience: October 6, 2024
Texas
1 review
0 helpful votes
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Not as described
October 16, 2024

The picture shown was of the third Omnibus of the series, but that's not what I got.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2024
California
1 review
0 helpful votes
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Great
October 16, 2024

It was easy to order and fast to receive books. I will be ordering again.

Date of experience: October 6, 2024
Washington
1 review
0 helpful votes
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Sister Sampler Quilts
October 16, 2024

This is a wonderful quilt book. It arrived quickly and in great condition.

Date of experience: October 6, 2024
Illinois
1 review
0 helpful votes
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Excellent service and product well package and a timely delivery. Thanks so much for an excellent experience.

Date of experience: October 6, 2024
New Mexico
1 review
0 helpful votes
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I have used Alibris for many years and love the experience! They always have great products at superb prices!

Date of experience: October 6, 2024
Georgia
1 review
0 helpful votes
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My book purchase
October 16, 2024

Diverse and wide range of books, excellent pricing, and responsive sellers. I love the site!

Date of experience: October 6, 2024
Oklahoma
0 reviews
0 helpful votes
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Would have liked an option for Apple Pay. PayPal works, but Apple Pay is my favorite for multiple reasons.

Date of experience: October 6, 2024
Mississippi
0 reviews
0 helpful votes
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It was great
October 16, 2024

It was great. I found the book I wanted at a reasonable price and I'm looking forward t getting it.

Date of experience: October 6, 2024
Illinois
0 reviews
0 helpful votes
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Mixed
October 16, 2024

I ordered on sep 12 and 2 books arrived late on Oct 4, which is a pretty long time. One book was in the condition listed but the other was pretty beat up and pages were folded. It felt dirty and I wouldn't have chosen this copy if I had known.

Date of experience: October 6, 2024
California
0 reviews
0 helpful votes
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This marketplace is great
October 16, 2024

This marketplace is great. Many choices to choose from. Thank you!

Date of experience: October 6, 2024