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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Successful in every way. You can adjust to the longer wait time
I've been ordering from alibris for years. Always a good experience.
Great selection, good prices. Don't have much more to add to that, but if you insist, I guess I'd say that I've really never had a problem.
Easy ordering. Timely delivery. Professional and reliable
Ordered three different books from different sellers - all arrived quickly and in great condition.
A fantastic catalog of books (even from small publishers), dvds, and vhs tapes! The prices are great and I love being able to search for media online from Goodwills and used book stores, especially because it offers an alternative to corporate online book sellers.
My usual used book sellers did not have the book selected for our book club. Alibris had it! Shipped quickly, and for a reasonable amount! Good condition, too!
I have ordered several books in the past and am always totally satisfied with the deliveries and the conditions of the books 👍
Ordering, deliver and condition of the book, all as expected 🙏
I was looking for an older book for our church discussion group and was able to find a good used copy at very reasonable price from Alibris through a Google search.
Good and simple and has good prices! Fast shipping and I got my book in one piece. Would buy from again.
Be careful with direct listings from 'Alibris' that show 10+ copies available. This is likely incorrect, and Alibris customer support couldn't confirm why my order was cancelled. Alibris shipping rates are reasonable, at $10.99 for the first book and $6.49 for the second book, and they have a great selection. However, aside from first issue, the biggest issue is when orders are cancelled, they refund you in USD, so if you have an international (Canadian, in my case) credit card, you will experience a small foreign exchange loss. Until Alibris changes this to charge credit cards once shipped instead of once ordered, I will buy through AbeBooks, Better World Books, and Blackwells.
Good efficient how do you manage to make all the arrangements
I found what I needed, reasonably priced, and they offered a coupon code that reduced the price further. There was another copy of the book I needed on another website but the other site had only a 66% trustworthiness score and I've used alibris.com before and had a good experience, so this is where I made my purchase.
I quickly found just the book I wanted at a great price. I will shop here again.
Shipping process is too drawn out for what it cost, Books are shippwed indirectly all over the US before they get to the custumer.
I have shopped with Alibris for over ten years. The website is my go to place to purchase books. I love the discounted prices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

