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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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They have better price than competitors, plus frequent discount. I literally received my order in 3-4 days. If packaging is a little better, they would be the perfect place to buy books from
I ordered a bunch of books at discount price and received them in less than a week. The packaging is okay, but they could use some more cushioning.
Quick ship, product just as described, don't really want to make a production out of it...
Love the lower cost alternatives which provides me the same items at a reduced cost. Dont know if it also looks at books from same seller to reduce shipping
This is an often pricey book that I snagged for almost nothing!
I have used Alibris for years, and it is one of my favorite used book sellers
I found a hard to find booklet on Alibris! They are one of my main go-tos for finding books.
I like very much the features Alibris has added over the years. I always check here first, before buying elsewhere. Especially love that you offer ebooks too.
Like the 'cart saver' feature very much- and that the company is very responsive to online communication. We are not phone-call-people!
Please tell me what I had ordered. You do not include the name of the item in correspondence
The variety of books and music is unsurpassed - so much fun to browse and select just what you want.
My go-to place for books, music and DVDs, the selection is good and the sellers are very high quality.
The products were exactly as described in the listing. Everything from the condition of the books to the prompt shipping was a win. The prices had a wide range depending on the condition and were shipped as well as received exactly within the time period indicated.
Very smooth work transaction- I was able to find the exact book I needed and it was half the price of the cheapest one on another site, and in better condition.
Always find what I'm looking for, always shows up. Can't ask for more.
I had completed my order and apparently my password wasn't accepted. When I changed the password, the order was lost and when I went back and reentered the items I had chosen were not available at the same price (allotted to my earlier I assume) and the final order was more expensive
Good. No issues so far. This didn't take a lot of time. It was easy and painless.
Book prices and quality are great. Shipping really adds to the cost, but I'm happy with my purchases.
Shopping was great, but the shipping costs were too much. I was buying inexpensive books for my girls group at church and was shocked that shipping costs were 3x the order.
I would've liked a cheaper shipping option which I know can be obtained as I'm a small business order and frequently ship myself.
Result: I canx'd most of the books and just went with a couple. Sad I couldn't get all the order due to shipping.
My order was shipped expeditiously, and the recipient said the book was in excellent condition - beyond our expectations. Thank you very much. I'll be putting in another order soon.
Pretty easy, I am just scared this is not legit and will not arrive as a new copy as described.
Always easy to use search and ordering with great follow-up.
Always find what I want at a reasonable price. Thank you!
Easy to navigate. Quick. Since I hav not yet received book, I cannot speak to condition. Good price.
The website easy to use. Condition of used books clear and descriptive
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

