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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It should be easier to find books with free shipping. Also, shipping should be broken down per book
It was quick and easy to look up old movies.Went I need leek up
Your purchasing system is very smooth to navigate. Thank-you.
Straight forward site, no nonsense, good pricing and delivery terms
Fast and smooth. The access to unique and specialized books has always been outstanding.
Great stuff at great prices and easy to order. My go to place to get books quickly and easily.
Repeating what I've said before. You are great. For many of the purchases of things I really want/need, you outshine Amazon by 100 miles. And, you are not a monopoly.
Alibris is always reliiable and straightforward; service is great; delivery is great. Communication is great. Thank you.
Easy ordering and quick, seamless delivery. Book was as described and was a hard to find copy, priced fairly.
Quick and easy search for the item I was looking for, and found it at a most reasonable price!
It told me I would be paying around four dollars, and I ended up paying 14.
Great price from thrift store. I have never had a bad experience with this company. I also sell items using their site and have been very pleased with the quality and service. I highly recommend them over amazon or any other seller for books, dvds, and music.
It was ok. Don't force me to write 50 characters when service was 'ok'
Very easy to shop on your site. It went smoothly to order my book.
Easily accessible, well-described, excellent packaging!
So far easy to find what I wanted. Just a book I just heard about and my search was easy using Alibris.
Always a good and easy transaction with Alibris! They make finding what I want an easy exerience.
Always such a great shopping experience. Can't beat the prices.
I was searching a book for a good price in used status.
I got it on Alibris.
This time I was confused because I couldn't open the trace number.
It was a processing error on my part.
Both the packaging and the product itself were perfect.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

