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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Bought a paperback book; excellent condition. Delivery quick.
Easy to find the books I'm looking for. Large number of sellers at reasonable prices.
Very user friendly site; presents available books in a concise manner, easy to find books in the condition that you want.
I took the recommended book from Thriftbooks with the "new saver cart" - same book, same condition - with fear and trepidation.
I have experience with HPB and their books are always BETTER than advertised. But we'll see.
Fast process, excellent price! Have use Alibris in past and always satisfied
Found what I wanted. Good prices. Website easy to navigate.
When I enter subject often get list with unrelated items.
First time on this site. More than pleased. Will be using this site again. Transaction to delivery was very satisfying.
I received my book in a timely manner. The book was a very good condition.
I find it easy to order hard-to-find books, especially political ones
Always easy to search for items and compare prices, and I shop with confidence here
I love this website I have the opportunity to get all the books I want for less. All I need now is more time to read them and money
Nice selection. Good prices and most importantly shipping is fair price. I will see how accurate description is when i receive my book.
Good selection, fast shipping, alibris is easy to do business with. Thanks.
The site is User friendly. It was easy to place an order. I didn't care for this mandatory 46 letter requirement.
I love alibris. Good deal with good price. The book wrap really carefully.
Excellant book however the binding was damaged - not sure if it was shipment or packaged that way. Overall I am satisfied
Several options available for the book I was looking for. Super fast shipping and great price
Very good service and very recommended to buy in this alibris
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

