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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Looked for a book which i thought might be difficult to find and found it immediately, in a nee copy, at a fair price.
Great prices, no problems with shipping. You have a lot of variety of books.
I have ordered a half a dozen books from Alibris and have been happy with all of my purchases
Found a new copy of a favorite audio set! Now I need to find a working CD player!
Alibris is the best! Thanks for hanging in there in an Amazon dominated market.
Whoa shipping doubled the price! Ugh i have nothing more to say.
Everything was easy and reasonably quick. A little disappointed in the sellers description and then the actual condition of the book. That is not on Alibris.
Website is difficult to navigate it takes too long to update cart and wishlist. Shipping should be shown earlier.
Excellent online shopping platform. Highly user friendly. A job well done.
Products were in good condition. Order was received in 2 parts by regular mail thru USPS. Overall satisfied.
Shipping choices and prices should come before payment so we can decide if it is worth the price to ship
Thank you for a flawless transaction. Book arrived quickly and an excellent condition.
Not impressed with paying more for shipping than for the things that were purchased. Tired of companies passing off cheap prices by inflating shipping costs.
I love buying used books and so many people don't realize how much money you can save by buying online from alibris!
New to Alibris, shopping was easy, low cost and fast shipping is what sold me.
Great place to buy books cheaper! I was impressed by how nice the used books were. Thanks!
Easy and fast, good price, great author and artist, marvel comic
I enjoy Alibris when I search for various books that I cannot find locally. Their vendors are timely with delivery and book conditions are listed accurately.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

