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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I found the book I was looking for. The checkout experience was fast and easy.
Found books I wanted easily. Now let's hope the sellers ship the right book!
Excellent service! I love shopping in this web site. I've always had a very good opportunity to get good books. I highly recommend it. Additionally, there are many different options and I can pick the bet one.
This was easy and efficient. I am always happy when receiving books from Alibris.
It seems like the "Optimization" feature and the "Shipping Discount" for purchasing multiple items from the same seller don't work together,
Reasonable shipping cost and great selection of titles hard to find elsewhere
I was looking for a certain book but I needed to get a good price because I am a permanently disabled senior citizen I found it for less on Alibris
I rated the sellers and yet I'm constantly being hounded for this experience. I would have had a different response if this was the first time, and I figured my rating the seller would suffice, but Nooooooo, this 'rating' has to be sumitted also.
Mostly good shopping. One book I'm seeking not available from this seller.
I found all the books I was seeking; all of them in reasonable good shape.
Website is very user friendly and the books I found were terrific. I was very impressed and placed my first order.
I paid a great price for a wonderful product - a vibrant pink microfiber bath sheet. This is a present for my sister as she was very interested in the towels I purchased for myself.
A trustworthy company, the book arrived in great condition in a timely manner, thank you!
Everything as it should be, however the media content is in poor shape. This should have been rejected for sale.
I love how it's so detailed with knowledge of all parts of one's health,body and mind! This man is extremely knowledgeable about everything he teaches and guides you through! I'll definitely be buying more of his work!
Very easy ordering process. Quick, simple, easy to understand.
The packing was perfect for the hardbacks ordered. No bumped corners, scuffing or stress to spine. Books arrived in mint condition quite quickly.
I like that I can select editions quite easily. It would be nice to have visible readly available quick access links on the search results page to select hardback, paperback, spiral, digital, etc.
You are the first place I look for books! You have everything that nobody else has.
Quickly, easily found & ordered what I wanted. Thanks, Alibris!
Good selection, info provided about condition of books. Easy site to use.
Thanks.
Easy checkout with PayPal. Best price on item! Have shopped at Alibris before!
Ordering was easy and not time-consuming. Website was easy to navigate. Good, detailed description of book. I had the first edition already, and was looking for a newer, updated edition. So I knew what the book description should entail.
I wish shipping costs were easily accessible and that I could shop the same store in hopes of saving on them
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

