Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Alibris is fantastic! Affordable prices and easy to use website.
Very happy with our purchase. We couldn't find the book anywhere else and it was quick shipping. Highly Recommend!
I am making a quilt for my nephew and his fiancée as a wedding gift. They chose a Hawaiian pattern, but I had never made one before. I was happy to find this explanatory book at a good price to help me create the quilt.
The book I got wasn't what I thought it was ordered. My mistake for not reading book title correctly.
I shopped for Islamic religion books for my brother and I found them for a great price.
I ordered a hardbound book from Thriftbooks. They sent a paperback. They were going to send it from Reno, NV. Which is real close to where I live. It came from Texas...several days late. The book was going to be a birthday gift...I am NEVER going to purchase from Thrift books again!
Couldn't use $5 off coupon because the coupon field disappeared. Tried starting over, tried everything. No place to stick the darn code I got for signing up. Not cool.
I tend to look for older, wonky books--Alibris is fetching them as fast as I can order them.
I was very pleased with the book. It was better than described, which was extra nice because it is going to be a gift. The shipping took longer than expected and there wasn't a valid tracking number. It would've helped to be able to track it, but it arrived and all is good and I'm very pleased with my purchase.
Don't know how book will look, but if your not satisfied it's usually not hard to get a refund.
No indication of Dust Jacket- or not. Hope there is one. It's tough to read a hard cover without one.
The book arrived in a timely fashion and it was in perfect shape.
Found my item quickly and easily; checkout was effortless.
Shipping price is more than the actual cost of shipping for a book of this size to Canada. Please set limits as to the amount of shipping that can be charged from the USA to Canada. The USA booksellers are increasing their profits by over-charging on shipping! Thank you.
I've been a book collector my whole life. I absolutely enjoy Alibris so much. From looking to buying to finally receiving my books is a pleasure. I will always check in with them first when I am hunting down a collection. Much appreciation for your whole team. Stellar company 🙏🏼
I've been looking for this movie for a long time and you had it
Good price, shipping about $1 on high side. Good selection of pricing
It's always hard when you order anything online but I could not pass up the price! The book was beautiful and in perfect condition despite being secondhand. Alibris connected me to the best store with a really good price.
Quick, clear, easy, inexpensive. $200 - 300 textbook for under $10 including shipping.
Quick and easy to find and the price was right. Easy to put in cart and checkout
My book arrived in good condition and in a timely manner. Totally satisfied.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

