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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Received in good order, beautiful packaging, arrived in great condition. Excellent seller!
Fast easy and found just what I wanted. So far great service. Thanks!
Very happy with my book. Description was accurate snd i received exactly what i expected.
I have always received prompt and friendly service with quality merchandise.
The book I wanted was super cheap and it was an easy process to purchase. :)
Lots of choices for the book I wanted! No other website had the book I was looking for!
Books arrived in good condition and quickly! Excited to purchase from the seller again.
Alibris website is very intuitive and convenient; I found the volume I needed very quickly.
Never been disappointed with Alibris. Prices, availability and service is first rate.
I am searching for multiple copies of a specific childrens' Bible for a childrens' Sunday School. I found one copy at your site and ordered it. It arrived within a few days. Thank you.
Priced very well. Arrived quickly. All as expected. Looking forward to reading this book. My review was positive and succinct. Fulfilling the # of characters on this review is my only minor complaint.
Anytime I find an older book I head straight to Alibris as they tend to have the best deals and books in the best condition. I'm in no way a collector, I just like to read older titles sometimes. I have ordered books in decent to good condition and find they are always better than I thought. Shipping is slow but it's not like I need the book today. Overall pleased
Good place to purchase quality books. Outstanding support, thank you.
Since I ordered my book around Veteran's day it did not arrive at the time projected. It did arrive a couple of days later.
Hard to find books of the same 3rd party to save on shipping. Also after ordering books I get a coupon which always runs out before I need more books.
I try to save on shipping by finding multiple books by the same seller. You used to give out coupons more often.
Just perfect, found the item I was looking for, only interested in volume one
After searching for the best price I found it at alibris. The transaction went smoothly.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

