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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Very easy website to navigate. I was able to find what I was looking for.
Very easy and I got exactly what I wanted
I'd love it if there were a way to look for books within one vendorso as to consolidate shipping
I love using Alibris because I often want books that are out of print or unavailable at my small town's library. They can find just about anything.
Got an illustrated Harry Potter book for a good price. It was in great condition when it arrived.
I started reading through Carthy McCormack books and the library had no Suttree books available so I decided to purchase the book. In looking at many different options, I went with Alibris to see what it was like. I was able to get a decent quality copy of the book at a reasonable price. Thank You.
I had a discount code, but could not see where to use it. I also don't like to have to type 50 characters here. Made me lower my rating.
New to this site, just ordered so I'm giving you the benefit of the doubt and rate you 50/50. We'll see in the long run.
Beautiful photos and easy to follow directions! Already marking my favorites.
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Good search engine. Nice to have alternative suggestions to save on shipping
I decided to create an account rather than purchase as a guest because of the $5 off for signing up for the newsletter. I signed up and when it was time to check out, the $5 coupon wasn't valid unless I was spending $50. I will most likely unsubscribe from the newsletter.
When multiple books are purchased, reducing shipping cost will be great!
I love Alibris! I like to try to order multiple books from the same seller to save on shipping and am able to navigate that! Thanks!
Easy! Lots of titles to choose from!
Always have what i'm looking for!
I had several books in mind, found them easily and loved the prices. Ordering was easy and I received them quickly in great condition!
Easy research and good quality items and super fast shipping
I am being forced to interrogate a process that is complete and was completed adequately and now is being made measurably worse by having to write a book report on it. Stop outsourcing your QA process to the customer. Hire people and pay them a wage worthy of their ability to do so.
Great experience. Order came fast Price was good. Shipping was higher than the book price. Arrived fast. TY.
Rarely does Alibris not have what I'm seeking. It is always as described and is delivered on time.
I appreciate that I can find any book I have ever looked for and there is a variety of places I can choose to purchase from.
Fast & easy to order, great selection of books and price points.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

