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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I truly appreciate the opportunity to purchase this product from you. I thank you for the price in which I paid. I just wish it had arrive sooner.
Easy ordering, quick response, good service. Quality merchandise to chose from.
Excellent selections, easy to navigate, prices okay. Fast deliveries
I was looking for an out-of-print title. Whenever I need those types of books, I always look on Alibris. The network of booksellers makes this place never disappoints!
I found my items quickly. The site was easy to use. Each page was clear, so I wasn't confused by a bunch of advertisements. Thanks.
Titles easy to find, great prices, and multiple choices for each book I wanted, including hardcover (I greatly prefer hardcover.)
It took me several days to research all the titles I wanted. At first, the site kept clearing and I had to start over. Finally, (I'm not sure why) it saved my cart and then informed me of any necessary changes.
Very easy format for ordering. I would recommend this site to others.
Super easy to search, add and remove items and see the total including shipping and sale tax total. Great selection of available literature and they do fast processing and shipping of orders.
Easy process this is dumb though to require for a review that we be wordy
Guess its a bookseller's business to value content by the number of words.
Very Trumpian
Concise quick and easy and the ability to choose from multiple booksellers I enjoy this Business!
Adequate, nothing exceptional. Well done
I thought that buying from one seller my shipping would be cheaper. But it's still really expensive.
I have no problem finding what I'm looking for with Alibris.
I love Alibris. They almost always have any hard-to-find book I need, and at a reasonable price. The sellers have always been reliable.
The book was declared to be in good shape, but it is full with handwritings of the previous owner. That's an absolute noho for me.
Super easy to navigate and found the books I wanted. Had it all done in less than 10 minutes with a discount, no less! Thank you.
I have been ordering book from Alibris for many years. I have been completely satisfied with every transaction. This is the first time I have been required to complete a survey. I DO NOT appreciate the survey!
Fast service. Ordering was easy. The great quality of the book is a plus!
Bought it for my mother. It was sent to my mother. She was pleased.
Very easy website to navigate. I was able to find what I was looking for.
Very easy and I got exactly what I wanted
I'd love it if there were a way to look for books within one vendorso as to consolidate shipping
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

