Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Beautiful used books for amazing prices, including hard to find and some out of print, thank you!
I got a hard to find book for a very reasonable price and shipping didn't take forever. Alibris is my "go to" for ordering books
These are pretty popular books going for a very reasonable price. I also love that the business model focuses on reselling as opposed to making new, overpriced, underused items. Very good service.
It took a while to figure out how to revise my credit card information.
#1) I don't like leaving my debit / visa card with your records department.
#2) Here's the two reasons why that is. I just received an email telling me a couple days ago that I (falsely I will add) had just an outstanding bill from PayPal for $542 to pay for some Bit Coin, which I never ordered. Secondly, when I hit your prompt to by the above book it added to the bill a second book that I had earlier bought from Alibris, but that I did not just then reorder. I had to go in and reedit the bill to reflect that I had removed that order from this most recent order. That is deceptive advertising billing.
Received my book. It was not clear in the description that it was a used book. It is all marked up inside. I paid for expedited shipping but received it at the end of what would have been the longest time for regular shipping. Not impressed.
Everything was fine. Quality was what was expected for price and shipping time perfect.
Overall things were easy to find and shipping time was fine. The description was accurate.
I acquired what I wanted and am satisfied with transaction.
I have been looking for these two books for a very long time and I am so excited that you have them
The book was in great shape as described, but I am guessing it got lost in the postal system, it took forever to arrive. Glad I ordered with plenty of time to arrive, as it was a gift.
I use Alibris often. I save money and books arrive in a timely manner. I highly recommend them.
I order from Alibris often. Never a problem. Items arrive in a timely manner as described.
Easy to search for the book that I wanted with several copies to choose from.
I always find the cheapest prices here compared to anywhere else!
Always find what I'm looking for at the best prices. Always great
Great website to get lost searching for used books. Easy to navigate.
I already had the purchase in the basket but when I had to change my password, it emptied and I had to start over.
Alibris has a very good reputation for providing quality books for my library.
No hassle ordering and shipping! Received on time, and in the condition stated..
Shipping charges should be in your face; Not hidden until the last page. I thought I was getting a heck of a deal, and clicked to fast. I will be cancelling in just a moment.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

