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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,013
value
12,419
shipping
12,409
quality
12,403
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
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Alibris delivers quality yet again!
January 2, 2025

Beautiful used books for amazing prices, including hard to find and some out of print, thank you!

Date of experience: December 23, 2024
Georgia
2 reviews
0 helpful votes
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I got a great book at a great price
January 2, 2025

I got a hard to find book for a very reasonable price and shipping didn't take forever. Alibris is my "go to" for ordering books

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
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Quick and inexpensive
January 2, 2025

Arrive quick, was in the described condition, price was good.

Date of experience: December 23, 2024
Wyoming
1 review
0 helpful votes
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Thursday news
January 2, 2025

Very pleased with depth and character of the selections available.

Date of experience: January 16, 2025
Michigan
1 review
0 helpful votes
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Cheap cheap fairy smut
January 2, 2025

These are pretty popular books going for a very reasonable price. I also love that the business model focuses on reselling as opposed to making new, overpriced, underused items. Very good service.

Date of experience: December 23, 2024
North Carolina
1 review
0 helpful votes
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It took a while to figure out how to revise my credit...
January 2, 2025
Updated review

It took a while to figure out how to revise my credit card information.

Date of experience: December 23, 2024

#1) I don't like leaving my debit / visa card with...
August 14, 2024
Previous review

#1) I don't like leaving my debit / visa card with your records department.
#2) Here's the two reasons why that is. I just received an email telling me a couple days ago that I (falsely I will add) had just an outstanding bill from PayPal for $542 to pay for some Bit Coin, which I never ordered. Secondly, when I hit your prompt to by the above book it added to the bill a second book that I had earlier bought from Alibris, but that I did not just then reorder. I had to go in and reedit the bill to reflect that I had removed that order from this most recent order. That is deceptive advertising billing.

Date of experience: August 4, 2024
California
1 review
0 helpful votes
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Not clear information
January 2, 2025

Received my book. It was not clear in the description that it was a used book. It is all marked up inside. I paid for expedited shipping but received it at the end of what would have been the longest time for regular shipping. Not impressed.

Date of experience: December 23, 2024
New Hampshire
1 review
0 helpful votes
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Everything was top notch
January 2, 2025
Updated review

Everything was fine. Quality was what was expected for price and shipping time perfect.

Date of experience: December 23, 2024

Easy to work with
November 15, 2024
Previous review

Overall things were easy to find and shipping time was fine. The description was accurate.

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Satisfied
January 2, 2025

I acquired what I wanted and am satisfied with transaction.

Date of experience: December 23, 2024
Indiana
1 review
0 helpful votes
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I have been looking for these two books for a very long time and I am so excited that you have them

Date of experience: December 23, 2024
Minnesota
1 review
0 helpful votes
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As described, slow shipping
January 2, 2025

The book was in great shape as described, but I am guessing it got lost in the postal system, it took forever to arrive. Glad I ordered with plenty of time to arrive, as it was a gift.

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
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A
January 2, 2025

A. You had the book. B. My info was up to date. C. wanted the book

Date of experience: December 23, 2024
Kentucky
2 reviews
0 helpful votes
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Great experience
January 2, 2025
Updated review

I use Alibris often. I save money and books arrive in a timely manner. I highly recommend them.

Date of experience: December 23, 2024

I order from Alibris often
March 7, 2024
Previous review

I order from Alibris often. Never a problem. Items arrive in a timely manner as described.

Date of experience: March 7, 2024
Illinois
1 review
0 helpful votes
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Easy to search for the book that I wanted with several copies to choose from.

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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I always find the cheapest prices here compared to anywhere else!

Date of experience: December 23, 2024
Wisconsin
1 review
0 helpful votes
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Always find what I'm looking for at the best prices
January 2, 2025
Updated review

Always find what I'm looking for at the best prices. Always great

Date of experience: December 22, 2024

Came in great in condition.
November 29, 2024
Previous review

Great website to get lost searching for used books. Easy to navigate.

Date of experience: November 19, 2024
Texas
1 review
0 helpful votes
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I already had the purchase in the basket but when I had to change my password, it emptied and I had to start over.

Date of experience: December 22, 2024
California
1 review
0 helpful votes
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Alibris has a very good reputation for providing quality books for my library.

Date of experience: December 22, 2024
Colorado
1 review
0 helpful votes
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Great service
January 2, 2025

No hassle ordering and shipping! Received on time, and in the condition stated..

Date of experience: December 22, 2024
Missouri
5 reviews
1 helpful vote
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Shipping charges should be in your face; Not hidden until the last page. I thought I was getting a heck of a deal, and clicked to fast. I will be cancelling in just a moment.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2024