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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy! I prefer used books. The books come in good condition and I donate back to Goodwill when I am finished if not a book to keep.
Amazing price for the book. Super fast shipping. A forever customer.
Some issues with showing a price for shipping despite all items being free shipping and reaching the free shipping threshold. However, once I reached review order, it was fixed.
Love the books and timely delivery, but postage really jacks up the prices.
I have used Alibris to get books at bargain prices for a number of years. I am always pleased with the prompt service and the condition of the books I order.
N/c Your software is forcing me to type at least 50 characters? Why should I put up with that.I'm going back to lower my opinions
Great pricing! They had just what I wanted in great condition!
Very easy to use and had the very book I have been searching for that is out of print. Also, able to buy a very good condition book so I hope it arrives that way.
I can usually count on finding the author or title I am searching for with great prices and service.
One order didn't arrive even though the shipper said it did. ThriftBooks refunded the cost of the order. This is the first time something I ordered didn't arrive. I'm pleased the way they handled it, quick responses and not a problem with the refund. I will continue to suggest to others to use Alibris. Thanks (Hopefully this next order will arrive!) Merry
Christmas!
Have loved and used this site for more than 40 years with great results.
So far it has been pleasant, the site is attractive and almost free from factual mistakes.
Excellent experience. Enjoy reading. Great selection! Thanks.
Excellent site for getting books. Always received my orders quickly with no problems.
Very quick and easy to do. I have been using Alibris for years and have always been satisfied.
Book came as advertised, no issues with shipping or communication.
Great range of options, reasonable prices, easy to navigate website, fast service—everything about using alibris makes sense and is a superior experience to Amazon. Do not use Amazon. There is no reason to use Amazon instead of Alibris. Jeff Bezos is the human equivalent of a piece of food stuck between your teeth. In addition to contributing some unthinkable amount of money to Donald Trump's inauguration party, he treats his employees like toilet paper while blasting himself into outta space. Truly we are living in the second Gilded Age. Use Alibris.
Good, easy, informative, instructions were clear, choices were good.
Box used for storing the books arrived damaged. The books and box were shipped in just a bag which likely led to the box being damaged.
I was glad to find this book that was listed in Good Condition.
Easy to find items, condition and prices, easy to place order.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

