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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,015
value
12,425
shipping
12,415
quality
12,409
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Easy!
January 3, 2025

Easy! I prefer used books. The books come in good condition and I donate back to Goodwill when I am finished if not a book to keep.

Date of experience: December 23, 2024
Michigan
1 review
0 helpful votes
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Excellent service
January 3, 2025

Amazing price for the book. Super fast shipping. A forever customer.

Date of experience: December 23, 2024
Oregon
1 review
0 helpful votes
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Some issues with showing a price for shipping despite all items being free shipping and reaching the free shipping threshold. However, once I reached review order, it was fixed.

Date of experience: December 23, 2024
Oregon
2 reviews
0 helpful votes
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Does the postage have to cost so much?
January 3, 2025
Updated review

Love the books and timely delivery, but postage really jacks up the prices.

Date of experience: January 12, 2025

I wouldn't change anything!
April 5, 2024
Previous review

I have used Alibris to get books at bargain prices for a number of years. I am always pleased with the prompt service and the condition of the books I order.

Date of experience: April 5, 2024
New York
1 review
0 helpful votes
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N/c
January 3, 2025

N/c Your software is forcing me to type at least 50 characters? Why should I put up with that.I'm going back to lower my opinions

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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Great pricing!
January 3, 2025

Great pricing! They had just what I wanted in great condition!

Date of experience: December 23, 2024
Australia
1 review
0 helpful votes
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Very easy to use and had the very book I have been searching for that is out of print. Also, able to buy a very good condition book so I hope it arrives that way.

Date of experience: December 23, 2024
Missouri
1 review
0 helpful votes
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I can usually count on finding the author or title I am searching for with great prices and service.

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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One order didn't arrive even though the shipper said...
January 3, 2025
Updated review

One order didn't arrive even though the shipper said it did. ThriftBooks refunded the cost of the order. This is the first time something I ordered didn't arrive. I'm pleased the way they handled it, quick responses and not a problem with the refund. I will continue to suggest to others to use Alibris. Thanks (Hopefully this next order will arrive!) Merry
Christmas!

Date of experience: December 23, 2024

Have loved and used this site for more than 40 years...
December 20, 2024
Previous review

Have loved and used this site for more than 40 years with great results.

Date of experience: December 10, 2024
Utah
1 review
0 helpful votes
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So far it has been pleasant, the site is attractive and almost free from factual mistakes.

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent
January 3, 2025
Updated review

Excellent experience. Enjoy reading. Great selection! Thanks.

Date of experience: December 23, 2024

Excellent site for getting books
December 29, 2024
Previous review

Excellent site for getting books. Always received my orders quickly with no problems.

Date of experience: December 19, 2024
Pennsylvania
1 review
0 helpful votes
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Very quick and easy to do
January 3, 2025
Updated review

Very quick and easy to do. I have been using Alibris for years and have always been satisfied.

Date of experience: December 23, 2024

Good, usable website
January 9, 2024
Previous review

Good, usable website

Date of experience: January 9, 2024
California
1 review
0 helpful votes
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Alibris is the best
January 3, 2025

From its initial days in Emeryville Alibris has been my favorite.

Date of experience: December 23, 2024
Idaho
1 review
0 helpful votes
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Book came as advertised, no issues with shipping or communication.

Date of experience: December 23, 2024
Washington
1 review
0 helpful votes
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Book type
January 2, 2025

Book was described as a hard bound edition. But came with soft covers.

Date of experience: December 23, 2024
Virginia
1 review
0 helpful votes
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Great service, great experience
January 2, 2025

Great range of options, reasonable prices, easy to navigate website, fast service—everything about using alibris makes sense and is a superior experience to Amazon. Do not use Amazon. There is no reason to use Amazon instead of Alibris. Jeff Bezos is the human equivalent of a piece of food stuck between your teeth. In addition to contributing some unthinkable amount of money to Donald Trump's inauguration party, he treats his employees like toilet paper while blasting himself into outta space. Truly we are living in the second Gilded Age. Use Alibris.

Date of experience: December 23, 2024
Virginia
1 review
0 helpful votes
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Good, easy, informative, instructions were clear, choices were good.

Date of experience: December 23, 2024
Florida
1 review
0 helpful votes
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Item arrived damage
January 2, 2025

Box used for storing the books arrived damaged. The books and box were shipped in just a bag which likely led to the box being damaged.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 23, 2024
Illinois
1 review
0 helpful votes
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I was glad to find this book that was listed in Good Condition.

Date of experience: December 23, 2024
Alaska
1 review
0 helpful votes
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Easy to find items, condition and prices, easy to place order.

Date of experience: December 23, 2024